Snehal Bhatt

Mentored, coached, and invested in various startups, developing and delivering a specialized Masterclass for startup founders. Blended learning experiences with education technology to bridge the academia-industry gap and increase employability.

Created a unique global tech product for the education community, focusing on skill tokenization with NFT certification. Developed comprehensive courses to enhance employability in blockchain technology.

Served as the Global Learning Lead for multiple verticals within Accenture Consulting, managing the Training Academy for HR BPO services. Led content creation for the Diploma in BPO with IGNOU and was a certified Master Trainer for various programs.

Managed a team of 19 trainers, ensuring appropriate and effective training delivery to employees. Responsible for the Process Cluster and conducting Training Needs Analysis (TNA) to align training objectives with client requirements.

Served as the All India Head for Training and Quality for the Telecom vertical, managing a team of 75 across three centers of delivery. Created and delivered 'Train the Trainer' and 'Train the Team Leader' programs, and led organizational initiatives for E-Learning, PCMM, and ISO certifications.

Mentored and motivated a team of 80 members, including Team Leaders, Agents, Trainers, and Analysts. Successfully handled the establishment of a call center and migrated outbound processes, achieving recognition for the highest sales by an offshore center.

Managed a team of 20 members, including trainers and support executives. Played a pivotal role in establishing call center training institutes across India.

Efficiently delivered communication solutions and ensured the completion of creative and media plans as per client requirements. Managed accounts for notable clients including Gulf Oil Ltd., The Taj Chocolates, and Kalpataru Constructions Ltd.

Completed a Bachelor's degree in Commerce from Mumbai University. The curriculum focused on fundamental business and financial principles.

Undertook a Post Graduate course in Human Resource Management at XLRI, Jamshedpur. This program provided advanced knowledge and skills in HR strategies and practices.