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Skylar Wells

@skylarwells

Customer service and hospitality professional delivering fast, friendly service with accurate POS and calm problem-solving.

United States
Message

What I'm looking for

I’m looking for a role where I can deliver high-volume customer service, lead by example on shifts, and solve problems calmly. I want to grow with a team that values clear communication, food safety, and reliable POS/cash accuracy.

I’m a customer service and hospitality professional with 3+ years of experience in high-volume food service and guest operations, including Disney, Taco Bell, and local restaurants. I’m known for delivering fast, friendly service while staying calm and solutions-focused when issues come up.

I handle cash, card, and mobile payments with strong attention to detail, including balancing drawers and resolving discrepancies promptly. I also support guest satisfaction by addressing inquiries and complaints, escalating appropriately, and ensuring quick follow-through.

In lead customer service roles, I help keep shifts running smoothly through teamwork, clear communication, and leading by example during rush periods. I’ve trained new hires on POS use, service standards, and opening/closing procedures, while upholding food safety and cleanliness requirements.

From Cook/Prep to Valet Dispatcher and Hostess work, I bring strong organization and multitasking in fast-paced environments. I maintain station resets, sanitation procedures, and food handling standards, and I’ve received 100% positive feedback for exceptional taste and presentation.

Experience

Work history, roles, and key accomplishments

CL

Babysitter/Housekeeper

Clermont

Jul 2025 - Aug 2025 (1 month)

Provided childcare for a one-year-old, including feeding, playtime, keeping the child entertained, and nap routines. Cleaned the house and supported day-to-day home tasks.

YC

Customer Service

Yummis Frozen Yogurt And Cafe

Mar 2022 - Mar 2024 (2 years)

Worked in food service customer service and focused on improving communication and teamwork while seeking to become a role model for the team. Applied consideration and service-minded problem-solving to support guests and the work environment.

Texas Roadhouse logoTR

Hostess

Texas Roadhouse

Mar 2023 - Jul 2023 (4 months)

Improved communication and customer service skills while identifying problems and coming up with solutions. Contributed to better guest support through clearer communication and problem-solving.

Education

Degrees, certifications, and relevant coursework

CF

Clermont, Florida

High School Diploma, High School

2020 - 2024

Earned a high school diploma from Clermont, Florida between 2020 and 2024.

Tech stack

Software and tools used professionally

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