Sisipho Makinana
@sisiphomakinana
Dedicated customer service representative with strong analytical skills.
What I'm looking for
I am a passionate individual with a BSc in Electronics from North West University, where I also studied Mathematics and Computer Science. My educational background has equipped me with strong analytical and problem-solving skills, which I apply in my current role as a Customer Sales Representative at Mindpearl. Here, I assist customers with their bookings using the Amadeus system, ensuring a seamless experience for each client.
Previously, I worked as a Store Assistant at Mr Price, where I honed my customer service skills by assisting in various departments and managing till points. My adaptability and attention to detail have been key to my success in both roles, allowing me to thrive in fast-paced environments while maintaining a high level of accuracy.
Experience
Work history, roles, and key accomplishments
Customer Sales and Service Representative
Mindpearl - Waterfront
Apr 2024 - Present (1 year 3 months)
Assisted customers with their bookings using the Amadeus system, ensuring accurate and efficient service. Handled customer inquiries and resolved issues to maintain high satisfaction levels.
Casual Sales Assistant
Mr Price Clothing Store
Nov 2019 - Jan 2020 (2 months)
Assisted customers at till points and various departments, ensuring smooth store operations. Provided support across different sections of the store to enhance customer experience.
Education
Degrees, certifications, and relevant coursework
North-West University
BSc, Electronics and Mathematics
Studied Electronics, Mathematics, Computer Science, and Applied Mathematics. Gained foundational knowledge in these core scientific and technical disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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