Siphelele Makhathini

Developed software and designed IT solutions for diverse client projects, including mobile logistics apps, quality control management systems, and tutoring portals. Managed virtual environments, Ubuntu and Microsoft servers, and databases like SQL and MongoDB.

Ensured both RBCT and DBT laboratory operations complied with ISO 17025 and industry standards for coal quality testing. Monitored and maintained QA/QC protocols, including proficiency testing, instrument calibration, and method validation. Conducted internal audits, non-conformance investigations, and corrective action implementation to improve lab accuracy and efficiency.

Acted as the primary liaison between clients and the laboratory, ensuring clear communication on coal testing requirements and results. Reviewed and authorized test reports and certificates as a Technical Signatory, ensuring compliance with ISO 17025 and industry standards. Coordinated with internal teams to optimize turnaround times, enhance service delivery, and maintain high client satisfaction

Obtained certifications in A+, N+, and Security+. Developed foundational knowledge in IT support, networking, and cybersecurity principles.

Completed training in Crystal Reports. Acquired skills in designing and generating reports for business intelligence.

Studied Microsoft Excel Macros and VBA. Learned to automate tasks and develop custom functions within Excel.

Completed training in Oracle Database 12c. Gained proficiency in database administration and management.

Studied data analysis and visualization using Excel. Developed skills in interpreting and presenting data effectively.