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SinghV User

@singhvuser

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Change management lead at Dell Technologies who drove EDM/JSM adoption to 92% across 5,000+ users.

India

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At Dell Technologies, I lead change management for the Every Defect Matters program, driving EDM/JSM and EDM Cloud adoption across seven portfolios and 5,000+ users. Adoption reached 92% against an 80% target, with training completion at 95% before launch.

At eClerx, I led AI/ML proof-of-concepts for Millennium Global Investment, assessing 12 use cases and developing workflow prototypes to support investment decisions. I also contributed to RFP responses, with six shortlisted or won.

At LTM, I delivered FactSet data transformation and reporting solutions for Aberdeen Investment, supporting capital markets data management and regulatory reporting. I facilitated UAT across 15 sprints and designed reporting solutions that improved data quality and reporting efficiency by 25%.

At Capgemini, I led investment data transformation for Manulife Investment, migrating data to the Investment Division Data Lake and SimCorp Dimension and moving 150+ reports from MicroStrategy to Power BI. Earlier, I worked on BCBS 239 data controls at Wipro and transaction migration and reconciliation at SSHCL, improving data quality, controls and operational accuracy.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, Change Management Lead

Current

Dell Technologies

Aug 2024 - Present (2 years 3 months)

Lead end-to-end change management across 7 EDM portfolios, driving adoption of EDM/JSM and EDM Cloud for 5,000+ users. Designed change, communication and enablement strategies, raising user adoption to 92% against an 80% target.

Change Management Organizational Change Management Stakeholder Engagement Business Readiness User Adoption Training KPI Dashboards EDM JSM EDM Cloud

Senior Manager, AI/ML Consulting & Solution Development

eClerx

Feb 2024 - Jul 2024 (5 months)

Led AI/ML proof-of-concepts for Investment Banking clients, validating feasibility and business value for 12 use cases. Partnered with Front, Middle and Back Office teams to identify automation opportunities targeting 18% operational efficiency gains.

AI ML Proof of Concept Business Analysis RFP Stakeholder Management Process Optimization

Associate Principal

LTM

Aug 2022 - Jan 2024 (1 year 5 months)

Delivered FactSet-based data transformation and reporting solutions for a UK investment manager. Translated business requirements into user stories, facilitated UAT across 15 sprints, and designed reporting solutions improving data quality and reporting efficiency by 25%.

Factset data transformation Business Analysis UAT Agile Scrum Reporting

Manager, Business Consultant

Capgemini

Apr 2018 - Aug 2022 (4 years 4 months)

Led data transformation for transaction, accounting and holdings data, migrating to the Investment Division Data Lake and SimCorp Dimension. Drove migration of enterprise reporting from MicroStrategy to Power BI across 150+ reports.

data transformation Data Migration SimCorp Dimension Power BI Microstrategy Data Governance Stakeholder Management

Senior Consultant

Wipro

Feb 2015 - Apr 2018 (3 years 2 months)

Implemented enterprise data controls for 100+ Critical Data Elements, improving Risk-to-Finance reconciliation accuracy by 35%+ and cutting manual data remediation by 30%. Strengthened data lineage across 15+ systems using Informatica Data Quality and Lineage.

BCBS 239 Data Governance Data Lineage Informatica SQL Risk Management Agile Jira

Specialist, Business Analyst

SSHCL

Apr 2009 - Dec 2014 (5 years 8 months)

Led migration and reconciliation of millions of transactions and cash position records from SSR to TLM 2.6.2.7. Reduced reconciliation breaks by 25%+ on Corporate Actions, FX Swaps and Bloomberg-sourced market data.

Data Migration Reconciliations TLM Swift BRD FRD UAT Stakeholder Management