
Sindisiwe Luvuno
@sindisiweluvuno
I lead supply chain transformation, workforce capability, and operational readiness across distribution and e-commerce.
What I'm looking for
At The Foschini Group, I lead change and capability initiatives across distribution centres, including onboarding approximately 100 Deaf employees, revising Best Operating Practices nationwide, and supporting the first E-commerce Returns Distribution Centre.
I've delivered operational readiness for Bash online operations and RFID adoption, reducing store claims from 2.2% to 0.9%, cutting lead time by 55%, and achieving 90% on-time fulfilment during Black Friday and Cyber Monday 2025.
Experience
Work history, roles, and key accomplishments
Change Lead
The Foschini Group
Aug 2024 - Present (2 years 1 month)
Led capability deployment and change initiatives to strengthen operational readiness across TFG distribution centres. Developed and delivered scalable learning, onboarding and workforce-readiness programmes.
Supply Chain Analyst: Operational Excellence
The Foschini Group
Aug 2023 - Aug 2024 (1 year)
Led the nationwide rollout and operational adoption of RFID technology across distribution centres, strengthening inventory accuracy and control. Identified and implemented process improvements that strengthened logistics efficiency and service delivery.
Senior Imports Specialist
The Foschini Group
Nov 2020 - Aug 2023 (2 years 9 months)
Managed international procurement and coordinated the timely delivery of goods and services to meet operational requirements. Oversaw inbound administrative processes across multiple countries of origin, maintaining accuracy and operational efficiency.
Specialist Business Process: Warehousing, Logistics & E-Commerce
Edcon
Feb 2020 - Oct 2020 (8 months)
Built relationships with supply chain stakeholders to support group strategy and operational priorities. Provided functional expertise across project planning, design and implementation, connecting data, analytics and business requirements.
Supply Chain Inbound Agent
Edcon
Jun 2017 - Jan 2020 (2 years 7 months)
Managed inbound supply chain operations, ensuring timely and accurate processing of goods. Coordinated with internal teams and external partners to maintain operational efficiency.
Order Management Customer Service Agent
Nov 2015 - Jun 2017 (1 year 7 months)
Managed customer orders and provided service support, ensuring accurate and timely processing. Coordinated with internal teams to resolve issues and maintain customer satisfaction.
National Visual Merchandiser
Urban Degree
Aug 2013 - Mar 2014 (7 months)
Implemented visual merchandising strategies across national retail locations to enhance brand presentation and drive sales.
Education
Degrees, certifications, and relevant coursework
Stellenbosch Business School
Management Development Programme, Executive Development
2024 - 2024
Management Development Programme in Executive Development from Stellenbosch Business School, completed in 2024.
University of Cape Town
Certificate, Data Analysis
2023 - 2023
Data Analysis course from the University of Cape Town, completed in 2023.
TEFL Professional Development Institute
Certificate, Education
2019 - 2019
Teaching English as a Foreign Language certification from TEFL Professional Development Institute, completed in 2019.
University of Johannesburg
Bachelor of Commerce, Marketing Management
Bachelor of Commerce in Marketing Management from the University of Johannesburg, completed in 2013.
Grantleigh College
National Senior Certificate, General
National Senior Certificate from Grantleigh College.
Metro Minds
National Certificate, Supply Chain Management
2016 - 2016
National Certificate in Supply Chain Management from Metro Minds, completed in 2016.
Expeditors International
Certificate, Logistics
2016 - 2016
Dangerous Goods by Ocean Basic (Non-USA) training from Expeditors International, completed in 2016.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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