Sindhura Mittapalli
@sindhuramittapalli
Motivated Project Manager and Scrum Master with 10+ years of expertise.
What I'm looking for
I am a motivated and achievement-focused Project Manager and Scrum Master with over 10 years of expertise in IT operations, patch management, and Unix/Linux server builds. My experience includes leading high-impact projects across Agile, Waterfall, and SDLC methodologies, consistently managing multiple priorities and delivering outcomes on time and within budget.
As a certified ITIL and Scrum Master, I excel at driving process improvements and enhancing system resilience. I have successfully implemented Scrum methodologies from scratch, trained teams, and managed significant operational tasks, including overseeing thousands of servers and onboarding requests. I am eager to apply my deep technical and managerial expertise to foster innovation and operational efficiency in a challenging role.
Experience
Work history, roles, and key accomplishments
Senior Operational Analyst
Wells Fargo India Solutions Pvt Ltd
Jan 2018 - Nov 2021 (3 years 10 months)
Served as Scrum Master for DEV and QA teams, implementing Scrum methodologies and managing over 1000 onboarding requests. Maintained 4000+ Linux/Unix and Solaris servers, overseeing server builds and ensuring compliance with change management processes.
Volunteer
Wells Fargo India Solutions Pvt Ltd
May 2011 - Nov 2021 (10 years 6 months)
Led a school meal distribution program, organizing resources and teaching initiatives that provided nutritious meals to over 500 underprivileged children, improving attendance rates and fostering better learning outcomes.
Project Coordinator
Wells Fargo India Solutions Pvt Ltd
May 2011 - Dec 2017 (6 years 7 months)
Instituted standardized data entry protocols, significantly improving data accuracy. Managed patching for over 4000 servers and coordinated incident management, ensuring timely service restoration and minimal business impact.
Education
Degrees, certifications, and relevant coursework
University of Houston-Clear Lake
Master of Science, Engineering Management
2018 -
Grade: 3.6
Pursued a Master of Science in Engineering Management with a focus on Project Management, Risk Management, Agile Methodologies, and Data Analytics.
Jawaharlal Nehru Technological University
Bachelor of Technology, Information Technology
Grade: 3.5
Completed a Bachelor of Technology in Information Technology, gaining foundational knowledge in various IT disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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