Open to opportunities

Simran Idnani

@simranidnani

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Results-driven virtual assistant with strong communication and problem-solving skills.

United States

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What I'm looking for

I am looking for a challenging executive role that leverages my technical expertise and drives excellence.

I am a results-driven professional with a year of experience as a Virtual Assistant, where I honed my skills in email management, communication, and project coordination. My role at The Photo Mentorship in the United States allowed me to showcase my strong abilities in time management and problem-solving, enhancing team operations significantly. I pride myself on being proactive and resourceful, consistently going above and beyond to ensure project success.

Prior to my current role, I worked as an HR Recruiter at Elite Business Solutions in India, where I successfully conducted telephonic interviews and collaborated with hiring managers to refine job descriptions. This experience led to a 20% increase in qualified applicant submissions, demonstrating my ability to align candidates with client requirements effectively. Additionally, my background in customer support has equipped me with the skills to handle inquiries professionally, contributing to a notable increase in customer satisfaction scores.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

The Photo Mentorship

Aug 2023 - Sep 2024 (1 year 1 month)

Showcased strong communication, time management, and problem-solving skills in scheduling, email management, and customer support, enhancing team operations. Proactive and resourceful, consistently going above and beyond in project coordination and demonstrating a strong work ethic and positive attitude.

Communication Time Management Problem Solving Customer Support Project Coordination

HR Recruiter

Elite Business Solutions

Jan 2022 - Mar 2022 (2 months)

Conducted telephonic interviews to assess candidates’ qualifications and fit for various roles, ensuring alignment with client requirements and company culture. Collaborated with hiring managers to refine job descriptions and improve candidate sourcing strategies, leading to a 20% increase in qualified applicant submissions.

Recruitment Interviewing Candidate Sourcing Job Descriptions HR Communication

Customer Support

Indramohan Agency

Mar 2020 - Jan 2021 (10 months)

Handled numerous customer inquiries, ensuring quick resolution and professionalism. Delivered exceptional customer service by effectively addressing inquiries and resolving issues for retailers, leading to a 20% increase in customer satisfaction scores.

Customer Service Customer Satisfaction Communication

Education

Degrees, certifications, and relevant coursework

MIT- World Peace University

Master of Business Administration, Supply Chain Management

Specialized in Supply Chain Management, focusing on the intricacies of logistics and operations. Completed a thesis on 'The Impact of Artificial Intelligence on Consumer Behavior', exploring the intersection of AI and consumer trends.

Daly College of Business Management

Bachelor of Business Administration, Business Administration

Activities and societies: Excellence in corporate exposure, Excellence in enrichment programme

Completed relevant coursework in Marketing Strategies, Financial Management, and Project Management. Gained foundational knowledge in business principles and practices.