sidney jackson
@sidneyjackson
Satellite network installer specializing in cabling, routing, and performance optimization.
United StatesWhat I'm looking for
I’m a Satellite Network Installer with Superior Communications, focused on delivering high-quality network results from first survey to final activation. I installed network cabling for various communication systems, configured routers and switches for optimal performance, and use site surveys to tailor solutions that keep clients satisfied.
I bring a strong customer-facing and operational approach—collaborating with clients to assess network installation needs and handling modem installations while documenting work. I’m also currently enrolled in Cybersecurity classes (CompTIA Security+, CySA+, and Tech+) and working in a SOC center, strengthening my ability to support modern network and endpoint security through platforms like next generation AI endpoint security systems.
Experience
Work history, roles, and key accomplishments
Service Writer (SOC)
Gordon Chevrolet
Sep 2025 - Present (8 months)
Provided customer intake and relayed vehicle issues for technician follow-up while entering information into an endpoint security system. Worked in a SOC center and supported operation of security platforms for endpoint protection.
Satellite Network Installer
Superior Communications
Jan 2005 - Present (21 years 4 months)
Installed network cabling for communication systems and configured routers and switches to optimize performance. Conducted site surveys, collaborated with clients on installation needs, and managed customer relationships to ensure successful deployments.
Cable Installer (Comcast)
CTIS (Comcast)
Jan 2001 - Dec 2004 (3 years 11 months)
Installed cabling and modems and configured networks for customer locations. Managed inventory for daily routes, contacted customers, and documented installation details.
Education
Degrees, certifications, and relevant coursework
Cybersecurity classes
In-progress coursework, Cybersecurity
Currently enrolled in cybersecurity classes, including training related to CompTIA Security+, CySA+, and Tech+.
Westwood College Online
Some College (No Degree), Computer Programming
2001 - 2004
Completed some college with coursework in computer programming at Westwood College Online from 2001 to 2004 (no degree stated).
Hephzibah High
High School Diploma, High School
Earned a high school diploma from Hephzibah High, completed in 1991.
Availability
Location
United StatesAuthorized to work in
Job categories
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