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Siddhesh Mondkar

@siddheshmondkar

Senior Support Analyst at Nomura Services India supporting global networks, Cisco ACI data centers, and DC/DR environments.

India

Message

At Nomura Services India Private Limited, I provide global network support across branch, data center, and disaster-recovery environments. I troubleshoot Cisco routing and switching, Cisco ACI multi-site environments, firewalls, load balancers, and network connectivity for production and non-production services.

Across roles supporting clients including Hermes International, SBI Life Insurance, StockHolding Corporation of India, SBI General Insurance, and ICICI Bank, I’ve worked on enterprise networks, data center operations, and security. I’ve supported DC-DR and failover drills, and the resume reports maintaining 99% uptime for branch and contact-center networks at CMS IT Services Ltd.

Experience

Work history, roles, and key accomplishments

Current

Senior Support Analyst

Current

Nomura Services India Private Limited

Feb 2024 - Present (2 years 8 months)

Provides global network support across business branches and data center/DR environments. Manages Cisco routers, switches, Nexus, firewalls, load balancers, and AWS Direct Connect, and handles incident tickets and major-incident bridges.

Cisco Routers Cisco Switches Nexus FortiGate Palo Alto AWS Direct Connect VPN RiverMuse Sevone Sentinel Splunk ServiceNow Incident Management

Network and Security Consultant

Capgemini Technology Services India

Oct 2021 - Feb 2024 (2 years 4 months)

Supported international client networks across global branches and DC/DR sites, including Cisco ACI multi-pod environments. Installed and configured Cisco Catalyst switches, wireless controllers, and ACI spine/leaf infrastructure, and managed F5, ASA, Palo Alto, ISE, Infoblox, and Riverbed.

Cisco ACI Catalyst Wireless F5 BIG IP Cisco ASA Palo Alto Cisco ISE Info Blox Riverbed OSPF HSRP GLBP PBR IP SLA QoS Python Netmiko Napalm Ansible AWS

Senior Executive – Cloud Operations and Engineering

Bharti Airtel Ltd.

Feb 2020 - Oct 2021 (1 year 8 months)

Delivered network and data center support for SBI Life Insurance and StockHolding Corporation of India. Installed and supported Cisco and HP switches/routers, wireless, firewalls, and Cisco ISE, and managed Nexus platforms and load balancing.

Cisco Aruba Cisco ASA Palo Alto FortiGate Cyberoam Cisco ISE ACS CISCO Systems Nexus Radware LinkProof BGP OSPF HSRP GLBP PBR IP SLA QoS MIS Reporting DR Drills

Network Engineer

CMS IT Services Ltd.

Oct 2017 - Feb 2020 (2 years 4 months)

Supported SBI General Insurance branch, contact-center, data center, and DR connectivity. Configured and maintained Cisco routers/switches, Nexus 9K/ACI, Fortinet SD-WAN, F5 and AVI load balancers, and firewalls.

Cisco Routers Switche Nexus 9K ACI Fortinet SD WAN F5 BIG IP AVI Vantage Cisco ASA FortiGate Solarwinds Global Protect VPN HLD LLD DR Drills

Associate Engineer

HCL Comnet Ltd.

Aug 2016 - Oct 2017 (1 year 2 months)

Monitored WAN connectivity for ICICI Bank covering over 5,500 branches and 9,000 ATMs. Supported MPLS and point-to-point connectivity, router upgrades, and incident escalation.

WAN MPLS Leased Lines Cisco IOS IBM NetCool BMC Proactive BMC Remedy NetFlow Performance Manager Cisco 3Com Huawei BGP EIGRP OSPF RIP HSRP VRRP

Network Engineer L1

Mahaonline Ltd.

Jun 2015 - Dec 2015 (6 months)

Supported WAN links for government offices across Maharashtra, troubleshooting remote routers, switches, and POP devices. Monitored POP availability and coordinated with MTNL and NIC NOC teams.

WAN Routers Switche POP Cisco 2800 2911 Cisco 2950 2960 3560 3750 Video Conferencing EGovernance

Network Engineer

Spanco Ltd.

Mar 2014 - May 2015 (1 year 2 months)

Supported WAN links for government offices across Maharashtra, troubleshooting remote routers, switches, and POP devices. Monitored POP availability and coordinated with MTNL and NIC NOC teams.

WAN Routers Switche POP Cisco 2800 2911 Cisco 2950 2960 3560 3750 Video Conferencing EGovernance