At Marsh McLennan, I assess insurance claims for policy coverage, liability exposure, and regulatory compliance. I work with clients, insurers, legal teams, and loss adjusters to support efficient claim resolutions.
I maintain relationships with councils, brokers, and fund managers, and use claim trend analysis to recommend workflow improvements in client service and fund operations.
Earlier, I managed SME claims at IAG and worked across operations, commercial management, customer relationships, and business planning. I also hold an MBA in Finance and RG 146 Tier 1 Insurance Broking Compliance certification.
