Open to opportunities

Lincoln Gori

@lincolngori

Message

Experienced Salesforce Developer specializing in Service Cloud, Experience Cloud, LWC and automation.

India

Message

What I'm looking for

I seek a role where I can design end-to-end Salesforce solutions, lead integrations and mentor teams, with emphasis on innovation, scalability and best practices.

I am an articulate Salesforce Developer with 6.8 years of hands-on experience delivering scalable Salesforce solutions across enterprise environments.

I specialize in Service Cloud and Experience Cloud, building custom Lightning Web Components (LWC), complex Apex (triggers, batch, schedulers) and robust automation using Flows and Process Builder.

I have designed end-to-end Sales and Revenue processes including commission calculation, Revenue Recognition (FinancialForce/Certinia) and PSA customizations, and led integrations using RESTful APIs and middleware for real-time synchronization.

I mentor junior developers, enforce governance and deployment best practices, and focus on secure metadata management, data integrity and aligning technical solutions to business goals.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Developer

Current

Salesforce India

Aug 2025 - Present (2 months)

Worked on Sales Commissioning process, gaining end-to-end understanding of commission calculation and payout mechanisms for sales representatives to ensure accurate incentive processing.

Salesforce CRM Apex SOQL Data Sharing Revenue Recognition Integration

Salesforce Developer

Deloitte US Office of India

Jun 2024 - Jul 2025 (1 year 1 month)

Led design and implementation of a Sales Cloud solution and Revenue Generation/Commissioning processes within the Certinia (FinancialForce) package, improving lead-to-revenue workflows and automated commission statements.

Sales Cloud FinancialForce Revenue Recognition Apex PSA Data Modeling & Security

Salesforce Developer

Deloitte US Office of India

Aug 2022 - Jun 2024 (1 year 10 months)

Implemented custom objects, LWCs, Apex and integrations for Uber Direct, managed full integration lifecycle and ensured real-time data synchronization and robust error handling.

LWC Apex REST APIs Integration Data Validation Sharing Rules Middleware

Salesforce Service Cloud Developer

Deloitte US Office of India

Jun 2022 - Aug 2022 (2 months)

Designed Case Queues, Escalation Rules, Entitlement Milestones and Omni-Channel routing; built LWCs and complex Flows to improve case resolution and SLA compliance for Gartner.

Service Cloud LWC Flow Apex Case Management

Salesforce Developer

Tata Consultancy Services

Feb 2019 - Feb 2022 (3 years)

Built scalable Lightning Web Components, Batch Apex and integrations for Carnival Cruise support workflows, enhancing case management and enabling secure payment gateway integration.