At Deloitte USI, I translate business needs for a Fortune 100 retailer into functional requirements, user stories, sprint plans, and operating-model changes across merchandising and supply chain.
I've helped deliver a 15% process-efficiency gain, reduced post-go-live incidents by 30% during an 11-module Oracle Retail migration, and supported three peak-season releases with zero unplanned business disruption. I also designed validation and sign-off controls for 50K+ supplier master records, with zero data-integrity escalations.
Earlier, I owned product work at Golden Scent and Toppr, improving retention, conversion, learner engagement, and digital product roadmaps through cohort analysis, KPI design, backlog prioritization, and customer-journey thinking.
