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Shubham Puri

@shubhampuri

Software Development Instructor at Queens Library; built a live salon booking assistant with tested AI safeguards.

United States
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At Queens Library, I teach people to build their first working projects in web development, Arduino, 3D printing, and AI tools. I also write step-by-step guides and onboard new tech mentors.

I built an AI booking assistant for a live salon site that books, reschedules, and cancels appointments. I wrote automated tests for made-up actions and prices, checked proposed actions against a schema, and added a fallback path for when the model is off.

I scoped and shipped the CS Career Navigator solo, and 21+ people are actively using it. After iterating on direct user feedback, I improved suggestion relevance by 40% and automated follow-up emails at submission and 14 days later.

Experience

Work history, roles, and key accomplishments

QL
Current

Software Development Instructor

Queens Library

May 2025 - Present (1 year 6 months)

Teaches 15+ people per month to build their first working project in web development, Arduino, 3D printing, and AI tools. Schedules sessions and writes step-by-step guides for beginners.

DR

Software Engineering Intern

Dreamerix

Feb 2026 - Apr 2026 (2 months)

Built and supported signup, login, and progress tracking screens used by 100+ learners daily. Designed PostgreSQL tables and tuned queries for enrollment, progress tracking, and certificates.

OU

AI Quality Analyst

Outlier

Oct 2024 - Feb 2025 (4 months)

Documented 25+ failure cases per cycle against written standards, explaining where and why an AI model went wrong, feeding a 20% gain in output accuracy. Wrote edge-case prompts across code generation, reasoning, and factual accuracy tasks.

MS

Technical Support

Mouse Squad

Sep 2023 - Apr 2024 (7 months)

Answered and returned support calls and worked the Jira ticket queue for a 50+ device fleet, tracing repeat problems to their real cause and cutting downtime 30%. Diagnosed hardware and software problems and documented each fix.

Education

Degrees, certifications, and relevant coursework

New York Institute of Technology logoNT

New York Institute of Technology

Bachelor of Science, Computer Science

Pursuing a Bachelor of Science in Computer Science with honors including Cum Laude, Dean's List, and Presidential Honor List.

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