At Captain Fresh, I partner with Operations, Supply Chain, Finance, and Product teams to clarify business needs and reporting requirements. I translate them into KPI dashboards and actionable analysis.
I analyze 400,000+ operational records using Excel to identify data gaps, reporting inconsistencies, process bottlenecks, and trends. My Power BI and Excel reports track operational performance, inventory health, and fulfilment SLAs.
At BYJU’S, I collaborated with Sales, Marketing, and Operations to analyze business requirements and improve workflows, contributing to a 40% reduction in customer response time. I also maintained operational records, prepared Excel reports, and monitored performance metrics.
During internships at Laqshya Media Group and TATA Steel, I worked on campaign analysis, business process analysis, market research, and demand mapping. I also analyzed customer survey data for a project on user adoption and retention in quick commerce platforms, creating dashboards and reports to share performance metrics and recommendations.
