I’m looking for roles at the intersection of marketing operations, AI-enabled workflows, and operating-model transformation. I enjoy solving operational problems at scale using data and AI to improve quality, throughput, and efficiency while keeping human judgment in the loop. I’m particularly interested in global, cross-functional environments.
Open to opportunities
Shubham Bhattacharya
@shubhambhattacharya
Ops leader with 8+ years of experience in marketing intelligence, content strategy, AI production - capacity planning, quality, and HITL workflows.
IndiaWhat I'm looking for
At vSplash Techlabs, I own white-label fulfillment for a US enterprise client partner serving thousands of SMBs, balancing throughput, quality, customer requirements, and 99%+ SLA performance. I lead a 40+ member production organization across high-volume operations.
I translate Buzzboard- Zylo’s AI capabilities into practical staffing, workflow, and delivery models across multiple Content Production Pods. I analyze production and quality signals to identify AI failure modes and address execution errors and systemic gaps.
I run efficiency experiments on Zylo to reduce manual touchpoints and rework while improving first-time-right execution. With Quality and Engineering, I turn recurring production issues into corrective actions across training, workflows, tooling, and product.
At my previous stint at Grey Group India (WPP), I l led digital intelligence and insights engagement with enterprise clients across social, search, and other digital touchpoints, translating consumer, cultural, and channel signals into actionable content, brand, and go-to-market strategies for enterprise clients.
Experience
Work history, roles, and key accomplishments
VT
Current
Associate Manager, Social Media Operations
vSplash Techlabs
Oct 2025 - Present (1 year)
Own white label fulfillment for a US enterprise client partner serving thousands of SMBs, balancing throughput, quality, and 99%+ SLA performance. Lead a 40+ member production organization, aligning team capacity, workflow execution, quality, and delivery performance across high-volume operations.
GW
Senior Manager, Data & Insights
Grey Group India (WPP)
Jun 2018 - Jun 2025 (7 years)
Led digital intelligence and insights across social, search, and other digital touchpoints, translating consumer, cultural, and channel signals into actionable content, brand, and go-to-market strategies for enterprise clients. Designed research methodologies combining social, search, influencer, and market signals to identify consumer trends, category opportunities, brand risks, and actionable bu
Education
Degrees, certifications, and relevant coursework
TL
Techno India Salt Lake
B.Tech, Electronics & Instrumentation Engineering
Pursued a Bachelor of Technology in Electronics & Instrumentation Engineering.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Salary expectations
1600k+ INR
Social media
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