
Shruti Pawar
@shrutipawar4
Call Centre Executive at Hitachi Payment Services who supported merchants with payment terminal and transaction issues.
What I'm looking for
At Hitachi Payment Services, I handled inbound and outbound calls about payment services and terminal issues.
I provided technical and transactional support to merchants and clients, and logged and resolved service requests.
I completed a BMS (Bachelor in Management Studies) at Viva college, after completing my SSC and HSC.
I’m looking to gain practical exposure, learn how a company works, and grow on the job.
Experience
Work history, roles, and key accomplishments
Call Centre Executive
Hitachi Payment Services
Feb 2024 - Jul 2025 (1 year 5 months)
Handled inbound and outbound customer calls related to payment services and terminal issues. Provided prompt technical and transactional support to merchants and clients, and logged and resolved service requests to ensure high customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Viva Junior College
HSC, General
Grade: 62.31%
Completed HSC from Maharashtra State Board of Secondary and Higher Secondary Education with 62.31% in February 2020.
Little Flowers English High School
SSC, General
Grade: 69.40%
Completed SSC from Maharashtra State Board of Secondary and Higher Secondary Education with 69.40% in March 2018.
Viva College
Bachelor in Management Studies, Management Studies
Completed Graduation in BMS (Bachelor in Management Studies) from Mumbai University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Shruti?
You can contact Shruti and 90k+ other talented remote workers on Himalayas.
Message ShrutiGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
