At Tata Consultancy Services, I direct end-to-end QA for cross-border payments on GPP systems, defining QA strategy and Master Test Plans while leading teams across Mexico, India, and Canada. I manage functional, regression, exploratory, smoke, sanity, API, SQL, and Selenium/Java automation testing, and present QA risk and remediation dashboards to senior leadership.
Previously at Accenture and Cognizant, I led and supported testing for NICE Actimize RCM AML/fraud workflows and Loan IQ commercial lending initiatives. I bring 12+ years of experience in banking QA, defect governance, root cause analysis, stakeholder escalation management, and AI-assisted test creation.
