Shivani Vhatkar

I’m a data analytics professional with 3 years of experience across enterprise IT systems and a high-growth startup environment. I combine SQL-driven reporting, ETL/automation pipelines, and dashboard development to turn messy data into clear, decision-ready insights.

Most recently at Heartland Community Network, I extracted and consolidated fragmented food security data from 15+ sources, standardized it into a structured dataset, and improved completeness to 77% using BigQuery validation. I also built an automated monthly pipeline (BigQuery → Google Sheets → Tableau Public), reducing reporting cycles by about one week per month and eliminating paid enterprise BI licensing across 4 teams.

I’ve also delivered executive-ready analytics at Bloom AI by analyzing 20,000+ CRM interactions and 10,000+ SendGrid campaign records, producing 30+ integrated analytical summaries. I designed KPI logic and validation workflows for performance reporting and created HTML/CSS-based executive reports that strengthened cross-functional visibility.

Earlier at Cognizant Technology Solutions, I worked as a Programmer Analyst and progressed from intern after earning ServiceNow CSA and CAD certifications. I supported enterprise ServiceNow upgrades, resolved critical defects for on-time deployments, and maintained SLA-compliant incident/change/service request operations while mentoring engineers on ITSM triage and incident prioritization.