Shivani Parmar

Provided exceptional customer service and support by answering client inquiries and resolving issues in a timely and efficient manner. Built strong customer relationships to ensure satisfaction with the foundation’s products and services.

Activities and societies: LLMs, prompt engineering, and real-world applications of generative AI.

Currently studying Generative AI through Google Cloud Skills Boost. Focuses on LLMs and prompt engineering, with real-world application learning.

Activities and societies: Accomplished debater (school/city/state levels), leadership in drama programs and school events, community service and team collaboration.

Earned a Bachelor of Commerce (Taxation) from GOVT. M. L. B. P. G. COLLAGE. Recognized for leadership in drama and school events, along with success in debate and community service initiatives.

Activities and societies: Email etiquette, professional writing and communication best practices.

Certified in professional email etiquette through TCS iON. Covered practical professional communication practices for workplace correspondence.

Activities and societies: Core content marketing strategies: SEO, blogging, and lead generation.

Completed a Content Marketing certification with HubSpot Academy. Learned content marketing fundamentals including SEO, blogging, and lead generation strategies.

Activities and societies: Telephonic etiquette, listening skills, and verbal communication for customer service.

Certified in telephonic etiquette through TCS iON. Developed skills in professional phone communication, listening, and verbal etiquette for customer interactions.

Activities and societies: Formulas, formatting, and data handling (foundational Excel skills).

Completed a course on mastering the basics of Microsoft Excel through Alison. Learned foundational skills such as formulas, formatting, and data handling.