SK
Open to opportunities

Shivani Kamboj

@shivanikamboj

B2B Assurance executive in networking with strong analytical skills.

India
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What I'm looking for

I seek a role that allows me to leverage my technical skills and contribute to innovative projects in a collaborative environment.

I am a dedicated B2B Assurance Executive with extensive experience in network support and project management at Bharti Airtel. My role involves providing technical support for B2B head migration problems, ensuring timely resolution of issues, and maintaining effective communication with various teams. I pride myself on my ability to analyze trends and coordinate with circle teams to enhance connectivity and customer satisfaction.

With a Master's degree in Electronics and Communication Engineering, I have a solid technical foundation that complements my hands-on experience. I have successfully managed several migration projects, including HOP reduction and public to private IP migrations, showcasing my ability to handle complex technical challenges. My proactive approach and commitment to continuous learning enable me to adapt quickly to new technologies and processes.

Experience

Work history, roles, and key accomplishments

BL

B2B Assurance Executive

Bharti Airtel Limited

Dec 2019 - Present (5 years 8 months)

Provided technical network support for B2B Head Migration Problems, incidents, issues, requests, and queries. Liaised with the NOC team and other support teams to resolve requests and migration issues in a timely manner.

Education

Degrees, certifications, and relevant coursework

Kurukshetra University logoKU

Kurukshetra University

M.Tech, Electronics and Communication Engineering

2016 - 2018

Grade: 62%

Completed a Master of Technology in Electronics and Communication Engineering. Achieved a 62% mark, earning a 1st Division distinction.

Kurukshetra University logoKU

Kurukshetra University

B.Tech, Electronics and Communication Engineering

2012 - 2014

Grade: 72%

Obtained a Bachelor of Technology in Electronics and Communication Engineering. Achieved a 72% mark, earning a 1st Division distinction.

HP

HSBTE, Panchkula

Diploma, Electronics and Communication Engineering

2008 - 2011

Grade: 76%

Completed a Diploma in Electronics and Communication Engineering. Achieved a 76% mark, earning a Merit distinction.

H.

H.B.S.E.

10th, General Studies

2007 - 2008

Grade: 76%

Completed 10th grade education. Achieved a 76% mark, earning a Merit distinction.

Tech stack

Software and tools used professionally

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Shivani Kamboj - B2B Assurance Executive - Bharti Airtel Limited | Himalayas