Shivani Kamboj
@shivanikamboj
B2B Assurance executive in networking with strong analytical skills.
What I'm looking for
I am a dedicated B2B Assurance Executive with extensive experience in network support and project management at Bharti Airtel. My role involves providing technical support for B2B head migration problems, ensuring timely resolution of issues, and maintaining effective communication with various teams. I pride myself on my ability to analyze trends and coordinate with circle teams to enhance connectivity and customer satisfaction.
With a Master's degree in Electronics and Communication Engineering, I have a solid technical foundation that complements my hands-on experience. I have successfully managed several migration projects, including HOP reduction and public to private IP migrations, showcasing my ability to handle complex technical challenges. My proactive approach and commitment to continuous learning enable me to adapt quickly to new technologies and processes.
Experience
Work history, roles, and key accomplishments
B2B Assurance Executive
Bharti Airtel Limited
Dec 2019 - Present (5 years 8 months)
Provided technical network support for B2B Head Migration Problems, incidents, issues, requests, and queries. Liaised with the NOC team and other support teams to resolve requests and migration issues in a timely manner.
Lecturer
Yamuna Polytechnic For Engg. Gadholi
Sep 2014 - Present (10 years 11 months)
Worked as a lecturer, imparting knowledge and skills to students in engineering. Contributed to the academic development and growth of the institution.
Education
Degrees, certifications, and relevant coursework
Kurukshetra University
M.Tech, Electronics and Communication Engineering
2016 - 2018
Grade: 62%
Completed a Master of Technology in Electronics and Communication Engineering. Achieved a 62% mark, earning a 1st Division distinction.
Kurukshetra University
B.Tech, Electronics and Communication Engineering
2012 - 2014
Grade: 72%
Obtained a Bachelor of Technology in Electronics and Communication Engineering. Achieved a 72% mark, earning a 1st Division distinction.
HSBTE, Panchkula
Diploma, Electronics and Communication Engineering
2008 - 2011
Grade: 76%
Completed a Diploma in Electronics and Communication Engineering. Achieved a 76% mark, earning a Merit distinction.
H.B.S.E.
10th, General Studies
2007 - 2008
Grade: 76%
Completed 10th grade education. Achieved a 76% mark, earning a Merit distinction.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Shivani ?
You can contact Shivani and 90k+ other talented remote workers on Himalayas.
Message ShivaniFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
