shivani dhingra

Delivered reporting and dashboards to distributed stakeholders across 3 business units, improving fraud detection accuracy by 28% using SQL-driven behavioural analysis and root-cause investigation. Built automated Power BI risk and compliance dashboards, increasing reporting efficiency by 40%, and identified 120+ high-risk anomalies per month while ensuring 100% audit readiness via GDPR-compliant

Analysed 50,000+ insurance records monthly with SQL and advanced Excel to uncover process inefficiencies and support fraud detection in an SSC environment. Designed Power BI dashboards with 15+ KPIs using DAX and Power Query, automated Excel workflows to save 12+ hours/week, and reduced processing/reporting turnaround time by 35%.

Enhanced regulatory and management reporting efficiency by 40% through automated Power BI compliance dashboards and BI process standardisation. Performed sentiment analysis on 10,000+ customer complaints per month, increasing fraud detection efficiency by 35% and reducing manual review time by 50%+ using automated anomaly-detection workflows and multi-source dataset consolidation with SQL and Powe

Cleaned and validated 1M+ user records using SQL and Excel, improving data accuracy and downstream reporting usability. Designed Power BI dashboards for 5+ cross-functional teams, reducing analysis turnaround time by 25% through reporting automation.

Completed a PGDM in Business Analytics at IMT University, Ghaziabad from 2021 to 2023.

Completed a BBA in Computer Aided Management from DAV Institute of Management (MDU) between 2016 and 2019.