SHIVANI DHINGRA
@shivanidhingra
Business & Data Analyst driving actionable insights with Power BI, SQL and automation to improve performance.
IndiaWhat I'm looking for
I am a results-driven Business & Data Analyst with over 4 years of experience delivering actionable insights across insurance, marketing, and operations. I leverage Power BI, SQL, and Excel to automate workflows, design KPI dashboards, and enable data-driven decision-making.
At my recent roles I improved reporting efficiency by 40% through automation, enhanced fraud detection accuracy by 28%, and identified 120+ high-risk anomalies monthly using SQL analysis. I have built executive dashboards and ETL workflows that ensured audit readiness and regulatory compliance.
I collaborate closely with risk, compliance, operations, and marketing stakeholders to translate complex datasets into strategic recommendations that reduce processing time and financial loss. My background includes sentiment analysis, predictive modeling, and consolidating multi-source data into unified BI reports.
I am committed to continuous improvement and clear data storytelling, balancing technical rigor (DAX, Python, SQL) with stakeholder-focused communication to drive measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Business Analyst
Axis Max Life Insurance
Mar 2025 - Present (11 months)
Enhanced fraud detection accuracy by 28% and automated Power BI dashboards and Excel workflows to improve KPI visibility and reporting efficiency by 40%. Queried large SQL datasets to detect 120+ high-risk anomalies monthly and developed ETL workflows and SOPs ensuring audit readiness.
GLAnalyzed 50,000+ rows/month to uncover process inefficiencies and built interactive Power BI dashboards with 15+ KPIs, reducing manual reporting by 12+ hours weekly and cutting processing time by 35%.
Business Intelligence Analyst
Max Life Insurance
May 2021 - Aug 2024 (3 years 3 months)
Led automation of compliance and fraud dashboards, reducing reporting time by 40% and improving fraud detection efficiency by 35% through automated workflows and consolidated multi-source BI reports ensuring 100% audit compliance.
Intern – Music Data Analyst
MoodAgent Pvt. Ltd.
Mar 2021 - May 2021 (2 months)
Cleaned and structured 1M+ user records using SQL and Excel and designed Power BI dashboards for cross-functional teams, reducing analysis turnaround time through automation and standardized reporting templates.
Education
Degrees, certifications, and relevant coursework
IGIMT Ghaziabad
Post Graduate Diploma in Management, Business Analytics
2021 - 2023
Postgraduate Diploma in Management with a focus on Business Analytics, covering analytics methods, data-driven decision-making, and BI tools.
DAV Institute of Management, MDU
Bachelor of Business Administration, Computer-Aided Management
2016 - 2019
Bachelor of Business Administration in Computer-Aided Management emphasizing management principles alongside computer-aided tools and applications.
Availability
Location
IndiaAuthorized to work in
Job categories
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