Skip to main content
shivam UserSU
Open to opportunities

shivam User

@shivamuser16

I build production Python APIs, multi-agent systems, and RAG pipelines for enterprise SaaS clients.

India
Message

At Grazitti Interactive, I’ve delivered 10+ production agentic deployments for enterprise SaaS clients, including multi-agent workflows, RAG pipelines, Salesforce case automation, and live-agent handoff. I build Python APIs and microservices that reduce support-workflow manual intervention while improving deployment reliability, performance, and adoption.

I’ve designed multi-model LLM routing, stateful conversational agents, and multi-tenant rate limiting using LangGraph, AWS Bedrock, PostgreSQL, Kafka, Redis, Docker, and Kubernetes. I also mentor junior developers, establish code-review standards, and have improved PostgreSQL query latency by 40%, Salesforce-driven case resolution by 25%, and legacy-system downtime by 20%.

Experience

Work history, roles, and key accomplishments

GI
Current

Senior Software Engineer

Grazitti Interactive

Feb 2025 - Present (1 year 6 months)

Designed and shipped production multi-agent systems for enterprise SaaS clients, including tool-use agents, RAG pipelines, and live agent handoff flows. Architected a multi-model routing layer to optimize LLM selection, reducing costs and latency while maintaining response quality.

Education

Degrees, certifications, and relevant coursework

Guru Nanak Dev University logoGU

Guru Nanak Dev University

Bachelor of Technology, Computer Science and Engineering

2017 - 2021

Grade: 7.60 CGPA

Bachelor of Technology in Computer Science and Engineering from Guru Nanak Dev University, Amritsar, India, from 2017 to 2021.

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan