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Shivam GargSG
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Shivam Garg

@shivamgarg

Senior backend engineer building scalable distributed systems and low-latency, high-performance APIs.

India
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What I'm looking for

I’m looking for a backend role where I can own low-latency APIs and distributed systems, improve observability, and use AI intelligently to accelerate delivery—building reliable platforms that scale with real-world traffic and constraints.

I’m a Senior Backend Engineer with 5+ years of experience building scalable distributed systems, backend platforms, and high-performance APIs for enterprise applications. I’m passionate about distributed architecture and AI-powered backend applications, and I enjoy turning complex system requirements into reliable, measurable outcomes.

In my recent work, I designed and enhanced backend services for warehouse automation by optimizing the HTM Bot Workflow for more efficient and reliable task execution. I led the architecture and development of a distributed Bot Relay Framework to enable reliable communication, task scheduling, and execution across 200+ autonomous warehouse robots deployed across multiple customer warehouses.

I also focus heavily on performance and observability. I’ve implemented Prometheus and Grafana monitoring to proactively identify bottlenecks and improve platform stability, and I’ve improved API/search latency dramatically—reducing search latency from nearly 100 ms to ~3 ms while serving approximately 10K requests per minute.

Beyond core backend engineering, I’ve delivered measurable product impact through end-to-end feature ownership and smart development practices. I resolved 200+ production backlog issues within one month using Claude AI for intelligent code assistance, improved dashboard performance by 95% (cutting response time from 2–3 minutes to 5–10 seconds), and improved search accuracy and relevance through targeted backend and search-engine optimizations.

Experience

Work history, roles, and key accomplishments

RedBus (MakeMyTrip) logoRM

Senior Software Developer

RedBus (MakeMyTrip)

Sep 2022 - Jul 2025 (2 years 10 months)

Designed and built backend services for bus inventory including search, inventory management, and booking workflows. Improved distributed backend efficiency by 30%, developed Nearby Search (accuracy +40%), and reduced search latency from ~100 ms to ~3 ms for ~10K requests/min while improving relevance by 50%.

TS

Software Engineer

Nov 2020 - Sep 2022 (1 year 10 months)

Developed a Service Assistant chatbot using Flask, Microsoft Bot Framework, and Azure Cognitive Services (LUIS/CLU) for intent recognition and entity extraction. Built Node.js REST APIs for an enterprise admin dashboard using MongoDB aggregation and improved dashboard performance by 95% by applying MongoDB indexing (reducing response time from 2–3 minutes to 5–10 seconds).

Education

Degrees, certifications, and relevant coursework

Madhav Institute of Technology and Science logoMS

Madhav Institute of Technology and Science

Bachelor of Engineering, Information Technology

2016 - 2020

Earned a B.E. in Information Technology from Madhav Institute of Technology and Science from 2016 to 2020.

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