Shivam Garg
@shivamgarg
Senior backend engineer building scalable distributed systems and low-latency, high-performance APIs.
What I'm looking for
I’m a Senior Backend Engineer with 5+ years of experience building scalable distributed systems, backend platforms, and high-performance APIs for enterprise applications. I’m passionate about distributed architecture and AI-powered backend applications, and I enjoy turning complex system requirements into reliable, measurable outcomes.
In my recent work, I designed and enhanced backend services for warehouse automation by optimizing the HTM Bot Workflow for more efficient and reliable task execution. I led the architecture and development of a distributed Bot Relay Framework to enable reliable communication, task scheduling, and execution across 200+ autonomous warehouse robots deployed across multiple customer warehouses.
I also focus heavily on performance and observability. I’ve implemented Prometheus and Grafana monitoring to proactively identify bottlenecks and improve platform stability, and I’ve improved API/search latency dramatically—reducing search latency from nearly 100 ms to ~3 ms while serving approximately 10K requests per minute.
Beyond core backend engineering, I’ve delivered measurable product impact through end-to-end feature ownership and smart development practices. I resolved 200+ production backlog issues within one month using Claude AI for intelligent code assistance, improved dashboard performance by 95% (cutting response time from 2–3 minutes to 5–10 seconds), and improved search accuracy and relevance through targeted backend and search-engine optimizations.
Experience
Work history, roles, and key accomplishments
Senior Software Engineer
GreyOrange
Aug 2025 - Present (11 months)
Designed and enhanced backend services for warehouse automation by optimizing HTM Bot Workflow and improving task execution reliability at large scale. Led a distributed Bot Relay Framework for 200+ autonomous robots and improved production observability with Prometheus and Grafana.
Senior Software Developer
RedBus (MakeMyTrip)
Sep 2022 - Jul 2025 (2 years 10 months)
Designed and built backend services for bus inventory including search, inventory management, and booking workflows. Improved distributed backend efficiency by 30%, developed Nearby Search (accuracy +40%), and reduced search latency from ~100 ms to ~3 ms for ~10K requests/min while improving relevance by 50%.
Developed a Service Assistant chatbot using Flask, Microsoft Bot Framework, and Azure Cognitive Services (LUIS/CLU) for intent recognition and entity extraction. Built Node.js REST APIs for an enterprise admin dashboard using MongoDB aggregation and improved dashboard performance by 95% by applying MongoDB indexing (reducing response time from 2–3 minutes to 5–10 seconds).
Education
Degrees, certifications, and relevant coursework
Madhav Institute of Technology and Science
Bachelor of Engineering, Information Technology
2016 - 2020
Earned a B.E. in Information Technology from Madhav Institute of Technology and Science from 2016 to 2020.
Availability
Location
Authorized to work in
Job categories
Skills
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