At BoardPAC, I analyse customer, market and business requirements for an enterprise board-management SaaS product, then translate them into functional requirements, user stories and acceptance criteria with Product, Engineering and QA.
I contribute to product enhancements including AI summarisation and Microsoft Copilot integration, and lead UAT planning, test case preparation and validation. My work also includes feature discovery, workflow analysis and competitive analysis.
Earlier at BoardPAC, I authored product requirements and supported customer-driven enhancements. At Mitra Innovations, I supported Creatio CRM implementations for international clients, including workflow configuration, testing and deployment.
