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Shikhar Pachhai User

@shikharpachhaiuser

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ONM, store, and POP coordinator at Vianet Communication Ltd, managing operations, inventory, and reporting.

Nepal

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At Vianet Communication Ltd, I managed ONM operations, store activities, and POP operations, while handling inventory, documentation, and reporting.

At Konnect Solution PVT LTD, I managed HR and administrative tasks, including recruitment and employee records. I also provided first-level customer support at Vianet Communication Ltd, maintaining ticket logs and following up on issues.

Experience

Work history, roles, and key accomplishments

HR / Admin

Konnect Solution PVT LTD

Jan 2022 - Nov 2025 (3 years 10 months)

Managed administrative tasks and HR operations, including recruitment, employee records, and office management. Supported management in daily operations and reporting.

HR Operations Recruitment Employee Records Office Management Reporting

ONM / Store / POP Coordinator

Vianet Communication Ltd

Jan 2020 - Nov 2025 (5 years 10 months)

Managed ONM operations, store activities, and POP operations efficiently. Coordinated with cross-functional teams and handled inventory, documentation, and reporting.

Inventory Management Documentation Reporting Communication Skills Customer Service

L1 Support

Vianet Communication Ltd

Jan 2022 - Apr 2023 (1 year 3 months)

Provided first-level technical support to customers, resolving issues efficiently and professionally. Maintained ticket logs and ensured timely follow-up.

Technical Support Customer Service Ticket Management Problem Solving

Supervisor

Vianet Communication Ltd

May 2020 - Jan 2022 (1 year 8 months)

Supervised team members and daily operations, ensuring targets were met and quality standards maintained. Provided training and support to team members.

Team Leadership Supervision Training Quality Assurance