Open to opportunities

Shifat Rahman

@shifatrahman

Message

I’m an Associate Software Engineer specializing in generative AI, building agentic LLM products with real-world impact.

Australia

Message

What I'm looking for

I want to build generative AI products end-to-end—shipping safe, scalable features, owning reliability and metrics, and partnering with stakeholders to steer what gets built first for real productivity gains.

I’m an Associate Software Engineer building production-grade generative AI systems, with hands-on ownership across delivery, reliability, and scalable rollouts. At PwC Australia’s AI Center of Excellence, I led delivery of 20+ features and resolved 30+ bugs on ChatPwC, driving 80% adoption and 40% firm-wide productivity gains.

I design LLM applications that work in the real world—like an agentic AI personal assistant across MS Teams context (LangChain and LLM orchestration) and an LLM-powered text editor using git-style diff views for reliable tax proposal sign-off. Previously, I shipped high-availability microservices and a RAG-powered software changelog platform, and I integrate AI for robotics work by enabling real-time voice interaction with low-latency speech recognition.

Experience

Work history, roles, and key accomplishments

Current

Associate Software Engineer

Current

PwC Australia

Oct 2024 - Present (1 year 9 months)

Led delivery of ChatPwC generative AI features (20+ features, 30+ bug fixes), achieving 80% adoption across 9,400+ staff and 40% firm-wide productivity gains. Built an agentic LLM MS Teams personal assistant and an OpenAI API-powered tax proposal text editor, and supported operations with Azure monitoring (OpenTelemetry) and Node.js/dbt ETL feeding real-time BI for C-suite leadership.

Generative AI Agentic AI Prompt Engineering OpenAI API Azure OpenTelemetry ETL Node DBT

Software Engineer

Quest Payment Systems

Oct 2022 - Oct 2024 (2 years)

Improved payment processing reliability by building and deploying high-availability server-side microservices and addressing failure modes and retry logic gaps. Built a RAG-powered software changelog platform on GCP and shipped a Google Maps API mobile app using Kotlin with CI/CD deployment to 150+ employees.

Microservices High Availability Reliability Engineering Retry Logic RAG Retrieval Tuning Vector Databases GCP Role Based Access Control Google Maps APIs Kotlin CI CD

AI Integration Engineer

Melbourne Space Program

Jun 2023 - Nov 2023 (5 months)

Enabled real-time voice interaction for a humanoid robot by integrating an advanced speech recognition model on a Raspberry Pi and coordinating it via Jetson Xavier NX on ROS to keep latency low. Led end-to-end hiring for 20 engineers by defining essential technical skills aligned to the organization’s AI roadmap.

Speech Recognition Raspberry Pi ROS Real Time Systems Robotics Hiring

Information Technology Consultant

Mitcham Community House

Jul 2022 - Aug 2022 (1 month)

Audited a client’s digital presence and delivered a social media template suite for non-technical staff, improving brand consistency and online engagement. Kept project delivery on track after two team members left by cutting scope, redistributing tasks, and resetting stakeholder expectations.

Stakeholder Management Project Scoping

Software Engineering Intern

Crystal Technology

Nov 2021 - Mar 2022 (4 months)

Consolidated fragmented patient billing data across national hospitals into a single analytics dashboard using the MERN stack and D3.js. Partnered with stakeholders to understand workflows and deliver metrics focused on clinical operations needs.

MERN Stack D3.Js Data Analytics Dashboarding Data Consolidation