Open to opportunities

Shifa Siddiqui

@shifasiddiqui

Message

I improve business operations, customer relationships, and service quality.

India

Message

What I'm looking for

I'm seeking an opportunity to apply my technical, analytical, business operations, and customer relationship skills while contributing to organizational growth and continuing to learn in a new organization.

At Porter, I drove business growth, improved operational efficiency, and led business executives in resolving customer complaints and concerns.

I collaborated with cross-functional teams to address operational issues and enhance service quality, while building strong relationships with customers, partners, and vendors. My work earned me the Star Performer award twice for outstanding performance and contribution.

Alongside my Electrical Engineering background, I bring SQL, Advanced Excel, AutoCAD, and MS Office skills, plus training in solar energy and database management. I also developed and published research on fault detection and self-isolation in power distribution networks.

Experience

Work history, roles, and key accomplishments

Training

Q Spider

Jan 2026 - Mar 2026 (2 months)

Completed SQL training through the campus placement program, with knowledge of database management, SQL queries, joins, and data handling concepts.

SQL Database Management Data Management

Senior Business Executive

Porter

Feb 2022 - Apr 2025 (3 years 2 months)

Drove business growth and operational efficiency, leading a team of business executives to resolve complaints and concerns. Collaborated with cross-functional teams to resolve operational issues and enhance service quality.

Business Operations Customer Relationship Management Team Leadership Project Management

Internship

AISKOOL

Jan 2021 - Mar 2021 (2 months)

Completed training in solar energy, gaining basic knowledge of solar power systems, photovoltaic (PV), renewable energy concepts, solar panel installation, and energy generation process.

Solar Energy Renewable Energy