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Himanshu Sharma

@himanshusharma2424

Data Analyst at Connectify, Inc. who turned operational data into contact-center dashboards, KPI views, and recurring reports.

India

Message

What I'm looking for

I'm looking for Data Analyst, Business Intelligence, Reporting Analyst, or analytics-focused contract roles where I can work with SQL, Excel, Power BI, data analysis, and reporting.

At Connectify, Inc., I extracted operational data with SQL and used Python to process, transform, and validate it. I worked with existing scripts and queries, troubleshooting code and supporting recurring reporting workflows.

I built and maintained Excel and Power BI dashboards for contact-center and customer-experience analytics, turning raw data into KPI views, trends, and operational insights. At Jai Minesh Adivasi University, I created reusable Excel reporting templates and analyzed examination datasets.

Experience

Work history, roles, and key accomplishments

Data Analyst

Connectify, Inc.

Jun 2026 - Sep 2026 (3 months)

Extracted operational data using SQL and processed with Python for transformation, validation, and recurring workflows. Built and maintained Excel and Power BI dashboards for contact-center analytics, and performed quantitative analysis to evaluate operational performance.

SQL Python Excel Power BI Power Query Data Visualization Reporting Automation Data Validation Data Quality Data Reconciliation KPI Analysis VBA Pivot Tables Excel Data Model

Technical Assistant – Examination Cell

Jai Minesh Adivasi University

Dec 2024 - May 2026 (1 year 5 months)

Managed and analyzed large examination datasets using Microsoft Excel, maintaining accuracy and confidentiality. Created advanced Excel reports, marksheets, and reusable templates, and performed validation, reconciliation, and error checks.

Excel Advanced Formulas Pivot Tables Data Validation Conditional Formatting Reporting Data Analysis Data Quality

US IT Recruiter

Prabhav Services Inc.

Jul 2021 - Oct 2024 (3 years 3 months)

Analyzed job requirements and candidate profiles, applying Boolean search and structured screening to build targeted candidate datasets. Maintained candidate and pipeline information across multiple clients and roles.

Boolean Search Candidate Screening Data Analysis Data Management Remote Collaboration

E-Commerce Manager

Malya Jewel Crafts

Nov 2020 - May 2021 (6 months)

Managed business records, customer information, and operational documentation with a focus on accuracy. Reviewed customer and operational information to support issue resolution and business requirements.

Data Management Documentation Reporting Coordination

Admin E-Commerce

Gemco Designs

Nov 2019 - Oct 2020 (11 months)

Managed administrative records, data management, and documentation while maintaining accuracy and confidentiality. Reviewed candidate information and supported structured comparison, screening, and interview coordination.

Data Management Documentation Reporting Screening Coordination

Branch Manager

Siddhi Vinayak Pest Controllers

Nov 2012 - Oct 2019 (6 years 11 months)

Managed branch operations, customer records, and service information across multiple concurrent activities. Analyzed recurring operational issues and customer feedback to support process improvements.

Operations Management Data Analysis Customer Service Coordination

Manager

Veg Valley

May 2012 - Nov 2012 (6 months)

Prepared product/service quotes and site budgets, and communicated customer needs to supply-chain and quality teams. Managed store operations, purchasing, and monthly sales-goal activities.

Budgeting Operations Management Sales Supply Chain

Electrical Site Engineer

M.R.R Electricals & Contractors Pvt. Ltd.

Jun 2011 - Apr 2012 (10 months)

Read and interpreted electrical blueprints, diagrams, and schematics to coordinate installation and project execution. Coordinated electrical contractor teams across transformer, underground-line, and street-lighting projects.

Electrical Engineering Blueprint Reading Project Coordination