Shianna Williams
@shiannawilliams
Dedicated caregiver with extensive experience in customer service and esthetics.
United StatesWhat I'm looking for
My name is ShiAnna Williams, and I am a dedicated professional with a strong background in caregiving and customer service. Currently, I work as a Direct Support Staff at Vera French Community Mental Health Center, where I provide exceptional service to residents in a residential correctional facility. My experience as a caregiver has equipped me with the skills to assist individuals with daily living activities, medication management, and ensuring their safety and well-being.
In addition to my caregiving experience, I am a licensed esthetician with expertise in various beauty treatments, including lash extensions, facials, and body waxing. My certifications in Dermologica and Temtu airbrush techniques further enhance my ability to provide high-quality services. I have also held managerial roles, such as Assistant Manager at Victra - Verizon Wireless Premium Retailer, where I honed my leadership and organizational skills.
Experience
Work history, roles, and key accomplishments
Direct Support Staff
Vera French Community Mental Health Center
May 2023 - Present (3 years 1 month)
Providing exceptional service to residents at the residential correctional facility, ensuring their needs are met and promoting a supportive environment.
Licensed Esthetician
Promisse Salon and Spa
Oct 2021 - Jul 2024 (2 years 9 months)
Specialized in lash extensions, facials, and body waxing, with certifications in Dermologica and Temtu airbrush techniques.
Assistant Manager
Victra - Verizon Wireless Premium Retailer
Jan 2023 - Nov 2023 (10 months)
Managed daily operations, provided customer service, and trained staff to enhance sales and service quality.
Caregiver
REM Iowa
Jan 2019 - Apr 2023 (4 years 3 months)
Assisted clients with daily living skills, medication management, and provided safety and supervision.
Customer Service Representative
AT&T
Jul 2019 - Mar 2021 (1 year 8 months)
Provided customer support, handled inquiries, and resolved issues to ensure customer satisfaction.
Caregiver
DEPT. OF REHABILITATION
Jun 2016 - Jan 2019 (2 years 7 months)
Supported individuals with disabilities in daily activities, ensuring their safety and well-being.
Education
Degrees, certifications, and relevant coursework
Capri College
Technical Diploma, Esthetics
2021 - 2022
Completed a technical program in Esthetics, gaining hands-on experience in various beauty treatments and skin care techniques.
North High School
High School Diploma, General Education
2012 - 2015
Graduated with a high school diploma, completing a general education curriculum.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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