Sherry Mantlow
@sherrymantlow
Revenue cycle leader driving reimbursement growth, denial reduction, and process improvement.
United StatesWhat I'm looking for
I am a revenue cycle professional with over 20 years of progressive healthcare operations experience, focused on billing, collections, payer contracting, and revenue optimization. I have a proven track record of reducing denials, renegotiating insurance contracts, and implementing standardized workflows that improve financial performance.
At Maine Behavioral Healthcare I oversaw multi-site outpatient psychiatry revenue functions for 70+ providers, led payer contract renegotiations that increased reimbursement rates by 40–50%, and instituted routine denial review processes that recovered significant revenue through appeals and corrective workflows.
I have directed teams (13 direct reports and additional indirect staff), partnered with finance and program leaders to streamline billing, credentialing, and patient transitions, and played a key role in an EPIC EHR implementation, training staff on charge capture and revenue integrity workflows.
I hold a Lean Six Sigma Green Belt and other leadership certifications, and I bring a collaborative, compliance-focused approach to process improvement, staff development, and revenue integrity initiatives.
Experience
Work history, roles, and key accomplishments
Practice Manager
Maine Behavioral Healthcare
Aug 2013 - Present (12 years 2 months)
Oversaw revenue cycle for a multi-site outpatient psychiatry department of 70+ providers, renegotiated payer contracts raising reimbursement 40–50%, and instituted denial-review processes that recovered thousands through appeals and workflow improvements.
Billing Office Supervisor
Aroostook Medical Center
Jan 2003 - Jan 2013 (10 years)
Supervised billing and collections across all payer types, implemented AR strategies that reduced outstanding balances, and ensured federal/state compliance while improving claim accuracy and coding processes.
Office Coordinator
Aroostook Medical Center
Jan 1996 - Jan 2003 (7 years)
Coordinated billing operations, reporting, and collections for multi-specialty practices and supported system transitions and new billing software implementations.
Billing Specialist
Aroostook Medical Center
Jan 1989 - Jan 1996 (7 years)
Processed claims for commercial, Medicare, and Medicaid payers, managed denials and resubmissions, and handled patient billing inquiries to maintain revenue flow and accuracy.
UNHospital Corpsman
United States Navy
Jan 1984 - Jan 1988 (4 years)
Provided patient care and medical support services as Hospital Corpsman 3rd Class, graduating in the top 10 of Hospital Corpsman School.
Education
Degrees, certifications, and relevant coursework
Hospital Corpsman School, U.S. Navy
Hospital Corpsman School Certificate, Military Medical Training
1984 - 1988
Completed Hospital Corpsman School while serving in the U.S. Navy and graduated in the top 10 of the class; provided patient care and medical support services.
Ashland Community High School
High School Diploma, Secondary Education
Earned a high school diploma from Ashland Community High School.
EMMC Leadership Academy
Lean Six Sigma Green Belt, Process Improvement
Completed Lean Six Sigma Green Belt training through the EMMC Leadership Academy.
Leader as Coach Program
Leader as Coach Certification, Leadership Development
Completed the Leader as Coach certification program.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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