Sheri Marcus
@sherimarcus
I manage digital and AI programs, leading cross-functional teams to deliver precision, efficiency, and measurable results.
United StatesWhat I'm looking for
I’m a digital & AI Project/Program Manager with a passion for emerging technologies and continuous skill development. I bring a detail-oriented approach that balances precision, efficiency, and adaptability across complex, cross-functional work.
In my current role as an Associate Director, Program Management [Digital], I lead complex digital and web-based programs end-to-end, partnering with clients and internal stakeholders to deliver high-quality work on time and on budget. I also drive Agile execution as a Scrum Master, managing sprint planning, Jira workflows, and removing blockers to maintain team velocity while monitoring scope, resources, and risk.
Over the years, I’ve managed major digital platforms and delivery initiatives, including overseeing ford.com and lincoln.com code and content while coordinating strategy, UX, creative, development, testing, operations, and analytics teams. I’ve also established and documented PMO Change Management best practices to improve quality IT project delivery.
Alongside program leadership, I’ve delivered customer-focused experiences and technical launches—leading UX, creative, analytics, and technical teams for Mastercard’s Priceless.com global rebuild via Agile/Scrum, and facilitating Agile ceremonies and resource planning for high-profile work at Blue Cross Blue Shield of Michigan. My freelance work continues to focus on AI workflow automation and digital media across websites and mobile app/software development.
Experience
Work history, roles, and key accomplishments
Led complex, cross-functional digital and web-based programs to deliver high-quality work on time and on budget with client and internal stakeholder partnership. Drove Agile execution as Scrum Master, managing sprint planning, Jira workflows, and removing blockers to maintain team velocity while managing scope, resources, and risk.
Freelance Digital Project Manager
Mishmash, LLC
Jan 2006 - Present (20 years 7 months)
Provided freelance project management for AI workflow automation implementation, digital media, websites, and mobile app & software development for multiple clients.
Managed ford.com and lincoln.com website code and content, coordinating across strategy, user experience, creative, development, testing, operations, and analytics teams/vendors while maintaining data integrity and budget requirements. Established and documented PMO change management best practice processes to drive quality IT project delivery.
Senior Creative Project Manager
MRM/McCann Worldwide
Oct 2015 - Mar 2017 (1 year 5 months)
Led strategy and requirements gathering with UX, creative, analytics, and technical teams for Mastercard’s Priceless.com global website rebuild and redesign using Agile and Scrum. Managed the New York Lottery website redesign and mobile application creation, planning, scheduling, and monitoring delivery to satisfy requirements.
Served as Scrum Master facilitating Agile ceremonies across multiple tracks of high-profile work on bcbsm.com. Managed resource allocation, project prioritization, requirements gathering, and sprint planning/execution, and provided leadership visibility into team progress.
Education
Degrees, certifications, and relevant coursework
Western Michigan University
Bachelor of Business Administration, Advertising
1986 - 1990
Bachelor of Business Administration at Western Michigan University (Advertising major, Art minor) completed from 1986 to 1990.
Availability
Location
United StatesAuthorized to work in
Job categories
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