sheralyn younge

Led daily operations and project execution for Waymo, coordinating a 65-associate team to meet safety, quality, and service-level deliverables while ensuring DOT/OSHA compliance. Improved on-time performance by 33% in seven months and reduced corrective actions by 30% through root cause analysis and risk-driven issue tracking.

Managed end-to-end 24/7 warehouse operations across shipping, selection, and inventory, coordinating multi-shift teams to meet schedule, quality, and safety requirements. Increased productivity by 18% by redesigning pick paths using data analysis and process mapping, and led Lean Six Sigma projects for defect reduction and dispatch/order accuracy.

Directed daily fulfillment operations across multiple work zones to meet quality, productivity, and safety targets by removing blockers and resolving issues with support teams. Improved departmental UPH by 24% through a Kaizen project that removed non-value-added activities and optimized workflows.

Managed e-commerce production schedules and resource planning to meet daily/weekly output and accuracy targets. Deployed 5S and visual management to improve product flow and reduce picking errors, while coordinating WMS-based operations to maintain high fulfillment accuracy and timely delivery.

Directed operational planning and project-style execution of area KPIs, coordinating people, processes, and workflows to meet productivity and quality objectives. Applied DMAIC and root cause analysis to identify performance gaps, implement solutions, and measure impact on labor utilization and output while maintaining Lean and safety standards.

Coordinated freight operations for 95+ drivers, managing daily schedules and priorities to maintain 98–100% on-time delivery performance. Used Pareto analysis to identify delay drivers and implemented mitigation plans to improve dock scheduling efficiency while optimizing trailer utilization to reduce transportation costs.

Supported daily workflow monitoring, issue escalation, and status updates to maintain throughput and quality standards. Participated in continuous improvement using Gemba walks and 5 Whys to identify bottlenecks and drive process changes through feedback loops and action-item tracking.

Earned a Master of Fine Arts from Rutgers University in New Brunswick, New Jersey.

Earned a Bachelor of Fine Arts from California College of the Arts in Oakland, California.