Open to opportunities

sheng huang

@shenghuang

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Data curator and analyst focused on improving AI-driven data quality.

United States

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What I'm looking for

I seek a role improving AI and data-quality processes where I can apply statistical skills, operational experience, and collaborative problem-solving to deliver measurable improvements and grow professionally.

I am a data curator and analyst with a background in statistics and practical experience improving data quality for AI-driven systems. I combine technical tools such as R and SPSS with strong communication and operational skills to ensure accurate, actionable datasets.

My work history spans data curation at INSPYR Solutions, content evaluation for a Google project, and operational roles at Amazon and Starbucks where I consistently drove measurable improvements in throughput and customer satisfaction. I take pride in measurable contributions — expanding dataset volume, improving rating accuracy, and optimizing processes.

I am dependable, fast-learning, and service-oriented, with experience across analytics, quality assurance, and cross-functional collaboration. I seek roles where I can apply statistical training, data-processing tools, and curatorial best practices to improve AI outputs and business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Project Data Curator

Current

INSPYR Solutions

Apr 2024 - Present (1 year 8 months)

Research and integrate data from diverse sources to improve VA response quality, monitor system performance, and implement updates to enhance AI-driven curatorial practices.

Data Integration Data Quality Data Analysis Monitoring R SPSS Data Visualization

Content Evaluation Specialist

Tech Firefly

Nov 2021 - Mar 2024 (2 years 4 months)

Rated language content with top-five accuracy in the project and helped expand data volume by 15%, ensuring consistency and compliance with brand guidelines across ads and short video.

Content Moderation Quality Assurance Language Evaluation Guidelines Data Annotation Analytics Communication

Operations Associate

Amazon

Jun 2019 - Oct 2021 (2 years 4 months)

Supported fulfillment and delivery operations during the pandemic, achieving fastest handling speed twice in the area and assisting manager on advanced logistics and digital service processes.

Fulfillment Operations Logistics Process Improvement Inventory Management Time Management Communication

Barista Trainer

Starbucks

Dec 2016 - May 2019 (2 years 5 months)

Trained new hires on techniques and equipment, contributed to an 18% summer revenue increase and achieved top customer satisfaction in the region while developing new drink recipes for testing.

Training Customer Service Product Testing Revenue Growth Team Leadership Communication

Accounting Administrative Clerk

An’s Pharmacy

Jun 2013 - Nov 2016 (3 years 5 months)

Performed accounting and clerical duties, maintained financial records, provided administrative support to the pharmacist, and reported weekly financial summaries to the owner.

Bookkeeping Accounting Administrative Support Medical Billing Record keeping Communication Microsoft Office

Phone Survey Interviewer

NCKU Research Center

Jul 2012 - Dec 2015 (3 years 5 months)

Conducted standardized phone surveys for academic research, received awards for recording quality, and participated in government agency survey projects.

Surveying Data Collection Interviewing Quality Assurance Communication Documentation

Volunteer Assistant

NCKU Hospital

Jun 2011 - Jul 2012 (1 year 1 month)

Assisted patient transport and discharges, provided emotional support to patients and families, and completed training to improve volunteer healthcare skills.

Patient Support Communication Healthcare Assistance Emotional Support Teamwork Training