Sheleny Hunter
@shelenyhunter
Graphic designer focused on quality visuals and smooth customer-focused service.
What I'm looking for
I’m a dedicated, reliable professional with a strong background in customer service, and I pride myself on being punctual, honest, and easy to work with. I learn new systems quickly, especially when it comes to billing and POS, and I bring a proactive attitude to every team I join.
In my appointment setter role, I managed outbound/inbound calls, scheduled qualified business appointments, and maintained precise data entry within a CRM system. I used active listening and persuasive communication to present insurance solutions and handle customer objections effectively.
I also strengthened my administrative and compliance skills as a filer and form filling clerk. I systematized and securely maintained sensitive documentation, optimized data retrieval workflows, and ensured strict adherence to data privacy standards while handling confidential logistics data with high attention to detail.
With ongoing education in graphic design and visual communication, plus training in digital advertising, I’m ready to combine my design direction with organized, quality-first execution. I’m looking for a team where I can help provide a great experience for every customer through dependable work and high standards.
Experience
Work history, roles, and key accomplishments
Appointment Setter
Insurance Company
Oct 2025 - Apr 2026 (6 months)
Managed outbound and inbound calls to prospective clients, securing and scheduling qualified insurance appointments. Maintained accurate CRM data entry records and updated customer pipeline information while handling objections using active listening and persuasive communication.
Filer
Alimentos Industriales de Nicaragua ALINSA
Feb 2024 - Oct 2024 (8 months)
Systematized and securely maintained sensitive corporate documentation and employee records in physical and digital formats. Improved data retrieval efficiency to reduce wait times while ensuring strict adherence to data privacy standards.
Form Filling Clerk
Executive Transport
May 2023 - Dec 2023 (7 months)
Completed, reviewed, and audited high volumes of transportation, logistics, and administrative regulatory forms. Ensured compliance with company guidelines and municipal transport documentation rules while maintaining fast, accurate data entry and quality control.
Education
Degrees, certifications, and relevant coursework
Bluefields Indian & Caribbean University (BICU)
Graphic Design, Design and Visual Communication
2023 - 2026
Degree in Graphic Design and Visual Communication at Bluefields Indian & Caribbean University (BICU) from 2023 to 2026.
Escuela Regional de Artes Plásticas (ERAP-BICU)
Art Instructor, Visual Art
2023 - 2025
Art instructor program in Visual Art at Escuela Regional de Artes Plásticas (ERAP-BICU) from 2023 to 2025.
Universidad de las Regiones Autónomas de la Costa Caribe Nicaragüense (URACCAN)
Digital Advertising Certification, Communication and Advertising
2025 -
Certification in Digital Advertising within Communication and Advertising at URACCAN (Oct–Dec 2025).
Colegio Moravo Secundaria
High School Diploma, Sciences & Letters
2017 - 2022
High school diploma in Sciences & Letters at Colegio Moravo Secundaria from 2017 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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