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Shekila User

@shekilauser

Senior Accounts Clerk at Surgical Solutions Inc., supporting payroll, AR and AP, and bank reconciliations with QuickBooks.

Barbados

Message

At Surgical Solutions Inc., I progressed from Medical Receptionist to Senior Accounts Clerk in the accounts department. I support payroll administration and maintain the related records and documentation.

I manage petty cash transactions and support accounts receivable and payable, keeping invoices, payment records, and supporting documentation organised.

I reconcile bank statements and other accounts against accounting records, investigate differences, and help maintain accurate balances. I also record business expenses and use QuickBooks for data entry and administration.

Earlier, at Surgical Solutions Inc. and True Care Family Clinic, I registered patients, coordinated appointments and referrals, and maintained confidential records. As a Customer Service Representative at Hyuna International Ltd., I achieved a reported 91% customer satisfaction rate.

Experience

Work history, roles, and key accomplishments

Current

Senior Accounts Clerk

Current

Surgical Solutions Inc.

Jan 2024 - Present (2 years 9 months)

Support payroll administration, manage petty cash, and handle accounts receivable and payable. Reconcile bank statements and maintain accurate financial records using QuickBooks.

Payroll Administration Petty Cash Management Accounts Receivable Accounts Payable Bank Reconciliation Expense Tracking Quickbooks Data Entry Professional communication

Medical Receptionist

Surgical Solutions Inc.

Jan 2022 - Jan 2024 (2 years)

Registered patients, collected personal and insurance information, and coordinated appointments and referrals. Managed calls, emails, and documentation while protecting confidential information.

Patient Registration Appointment Scheduling Referral Coordination Documentation Confidentiality Workflow Improvement

Medical Receptionist

True Care Family Clinic

Jan 2021 - Jan 2022 (1 year)

Registered patients, scheduled appointments, coordinated referrals, and maintained records. Handled telephone, email, and in-person enquiries and contributed to workflow improvements.

Patient Registration Appointment Scheduling Referral Coordination Record keeping Communication Skills Workflow Improvement

Customer Service Representative

Hyuna International Ltd.

Jan 2018 - Jan 2020 (2 years)

Researched customer issues and provided clear solutions, handling enquiries and complaints independently. Achieved a reported 91% customer satisfaction rate.

Customer Service Issue Resolution Complaint Handling Communication Skills