I'm currently managing end-to-end donor registration and fulfillment workflows at Accurate Background.
I release verified test results with 100% accuracy, audit reports for compliance and specifications, and coordinate with clinics to resolve discrepancies.
Previously at eClerx Services Limited, I resolved technical and billing queries for US telecom customers. I recommended tailored solutions based on customer needs to improve customer satisfaction and retention.
Across customer support and background verification, I bring technical troubleshooting, data verification, communication, and close attention to detail. I'm also committed to continuous learning.

