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Shefali KashyapSK
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Shefali Kashyap

@shefalikashyap

I’m a Project Manager delivering AI-enabled digital transformation, SaaS, and eCommerce projects.

India
Message

What I'm looking for

I’m looking to lead project delivery for AI-powered digital transformation and SaaS initiatives—partnering with clients and cross-functional teams to improve predictability, governance, and outcomes through clear communication, dashboards, and risk management.

I’m a Project Manager with 8 years of experience delivering AI-powered digital transformation, SaaS, eCommerce, and client-facing projects across global teams. I focus on strong project governance, stakeholder management, and cross-functional coordination to keep delivery predictable and aligned to outcomes.

Most recently, I manage end-to-end delivery of 25+ concurrent digital, eCommerce, and AI-enabled projects, achieving 95% on-time delivery. I own intake, scope definition, timeline planning, resource allocation, and risk tracking, using Asana, Trello, and Agile delivery frameworks.

I partner directly with clients and leadership teams to prioritize requests, manage expectations, and ensure projects stay within scope and delivery targets. I maintain dashboards, status reports, RAID logs, and updates, improving delivery predictability by 35%.

Previously, I led SaaS and mobile application lifecycles from discovery through deployment and post-launch support, building sprint plans, documentation, and KPI dashboards to improve productivity by ~20%. I’ve also established governance and reporting standards that improved transparency, and I’ve supported business growth through process improvements and technology adoption.

Experience

Work history, roles, and key accomplishments

MS
Current

Project Manager

MS Web Designer Singapore

Oct 2024 - Present (1 year 9 months)

Manage end-to-end delivery of 25+ concurrent digital, eCommerce, and AI-enabled projects, maintaining 95% on-time delivery across global stakeholders. Own project intake, scope definition, timeline planning, resource allocation, and risk tracking using Asana, Trello, and Agile delivery frameworks.

SI

Senior Operations & Sales Manager

Stone Universe Inc.

Sep 2020 - Mar 2021 (6 months)

Increased Texas branch revenue by ~3x within six months through workflow optimization, vendor coordination, operational improvements, and customer engagement initiatives. Improved shipment accuracy to ~95% while reducing operational backlog by ~75% via process improvements and cross-functional coordination between India and the U.S.

SW

Business Operations Manager

Stone World

Sep 2018 - Aug 2020 (1 year 11 months)

Managed business operations for Stone World. Supported operational execution and business delivery as part of day-to-day operations leadership.

BC

Operations Executive

Bright Vision Immigration Consultants

Jun 2017 - Aug 2018 (1 year 2 months)

Worked as an Operations Executive at Bright Vision Immigration Consultants. Supported operational activities and execution in the business operations function.

Education

Degrees, certifications, and relevant coursework

Lovely Professional University logoLU

Lovely Professional University

Master of Computer Applications, Computer Applications

2017 - 2020

Earned a Master of Computer Applications at Lovely Professional University from 2017 to 2020.

GW

Govt. College for Women

Bachelor of Computer Applications, Computer Applications

2014 - 2017

Earned a Bachelor of Computer Applications at Govt. College for Women from 2014 to 2017.

Tech stack

Software and tools used professionally

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