Open to opportunities

Shay Palm

@shaypalm

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Seasoned Data Entry Specialist with 13 years of experience.

United States

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What I'm looking for

I am looking for a role that values accuracy and efficiency, with opportunities for growth.

I am a seasoned Data Entry Specialist with over 13 years of experience in data management and clerical support. My career has been defined by my commitment to accuracy and efficiency, particularly during my tenure at Humana Medical, where I honed my skills in advanced typing and database management. I take pride in my ability to resolve complex customer inquiries through active listening and judicious decision-making, ensuring that sensitive information remains confidential and secure.

Prior to my role at Humana, I served as a Production Team Lead at Vista Packaging & Logistic LLC, where I focused on team development and operational efficiency. I mentored team members, facilitated clear communication, and prioritized workplace safety. My experience in machine operation at Fischbach, USA, further solidified my mechanical skills and attention to detail, allowing me to maintain high-quality output while adhering to safety regulations.

I am now seeking a Data Entry role where I can apply my proven organizational skills and proficiency in Microsoft Office to contribute to a dynamic team. I am dedicated to maintaining data integrity and enhancing operational processes, and I look forward to bringing my expertise to a new organization.

Experience

Work history, roles, and key accomplishments

Current

Data Entry/CS Auditor/Billing

Current

Humana Medical

Jan 2021 - Present (4 years 5 months)

Utilized advanced typing and database management abilities to support accurate and efficient data entry operations. Maintained the integrity and confidentiality of sensitive information while proficiently processing sales invoices and updating customer accounts.

Data Entry Database Management Microsoft Office Customer Service Excel

Data Entry/Cs Auditor/Billing

Humana Medical

Jan 2021 - Present (4 years 5 months)

Utilized advanced typing and database management to ensure accurate and efficient data entry operations, maintaining the integrity and confidentiality of sensitive information. Resolved customer inquiries through active listening and judicious decision-making, while proficiently processing sales invoices and updating customer accounts.

Database Management Data Entry Customer Service Microsoft Office Data Integrity Confidentiality

Production Team Lead/ Production Supervisor

Vista Packaging & Logistic Llc

Dec 2015 - Present (9 years 6 months)

Led team development by mentoring members and managing conflicts, fostering a collaborative work environment. Maintained comprehensive documentation and facilitated clear communication between staff and senior management, ensuring alignment with organizational objectives and optimizing operational efficiency.

Leadership Communication Skills Problem Solving Time Management

Production Team Lead/ Production Supervisor

Vista Packaging & Logistic Llc

Dec 2015 - Jan 2021 (5 years 1 month)

Led team development efforts by mentoring members, enhancing their skill sets, and effectively managing interpersonal conflicts to foster a collaborative work environment. Maintained comprehensive documentation and facilitated clear communication channels between staff and senior management.

Leadership Training Communication Skills Problem Solving Time Management Organizational Skills

Printer (Level 3) / Machine Operator

Fischbach, USA

Jun 2010 - Present (15 years)

Installed and repaired diverse machinery, ensuring operational efficiency and adherence to safety regulations. Conducted routine maintenance, monitored performance, and adjusted settings for optimal output, while maintaining accurate records of machine activity.

Troubleshooting Maintenance Quality Control

Printer (Level 3) / Machine Operator

Fischbach, USA

Jun 2010 - Dec 2015 (5 years 6 months)

Installed and repaired diverse machinery, ensuring operational efficiency and adherence to safety regulations. Conducted routine maintenance and monitored machinery performance, promptly addressing any operational issues.

Troubleshooting