Shayla Carlson
@shaylacarlson
Dedicated audiology assistant with strong organizational and communication skills.
What I'm looking for
As an Audiology Assistant at Heritage Hearing Care, I am committed to providing exceptional support to patients and audiologists alike. My role involves assisting patients with their hearing care needs, maintaining hearing devices, and ensuring a smooth operation of office tasks. I pride myself on delivering excellent customer service and utilizing my skills in Microsoft Office to manage records and prepare business documents efficiently.
In addition to my current position, I have experience as a Substitute Teacher and Paraprofessional Educator, where I developed strong communication and leadership skills while working with diverse student populations. My background in customer service, coupled with my organizational abilities, allows me to adapt quickly to new environments and challenges.
With a strong foundation in administrative support and a passion for helping others, I am eager to continue growing in my career and contribute positively to any team I join.
Experience
Work history, roles, and key accomplishments
Audiology Assistant
Heritage Hearing Care
Apr 2024 - Present (1 year 5 months)
Assisted patients with hearing care needs and supported Audiologists in various tasks. Provided cleaning and maintenance for hearing devices and managed office supplies and inventory.
Substitute Teacher
Coleman School District
Sep 2022 - Present (3 years)
Provided classroom instruction and managed student behavior as a substitute teacher. Supported students with diverse learning needs as a paraprofessional educator.
Paraprofessional Educator
Coleman School District
Aug 2022 - Present (3 years 1 month)
Supported students with diverse learning needs and assisted teachers in classroom activities. Implemented individualized education plans and managed classroom logistics.
Substitute Teacher
Oconto Falls Elementary School
Dec 2022 - Apr 2024 (1 year 4 months)
Delivered instruction across various subjects and maintained a positive learning environment. Managed classroom activities and ensured student engagement.
Waitress
Browns Corner
Sep 2018 - Jul 2021 (2 years 10 months)
Provided excellent customer service to patrons and managed cash transactions. Handled food orders and ensured a positive dining experience.
Welcome Desk Receptionist
Greater Marinette Menominee YMCA
May 2017 - Oct 2017 (5 months)
Managed front desk operations and provided information to members and visitors. Handled inquiries and maintained a welcoming environment.
Office Assistant
City of Peshtigo
May 2014 - May 2016 (2 years)
Provided excellent customer service and prepared various business documents. Utilized Microsoft programs and managed office records.
Office Assistant
Northeast Wisconsin Technical College
Sep 2012 - May 2014 (1 year 8 months)
Assisted with general office duties and provided administrative support. Organized and managed records for various departments.
Office Assistant
Northeast Wisconsin Technical College
Dec 2013 - Apr 2014 (4 months)
Provided administrative support and managed office tasks. Utilized Microsoft programs and handled telephone communications.
Education
Degrees, certifications, and relevant coursework
Northeast Wisconsin Technical College
Associate of Science, Administrative Professional
2012 - 2014
Completed an Associate of Science degree in Administrative Professional. Gained skills in office administration, record management, and various Microsoft Office programs.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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