shawn raven
@shawnraven
I coordinate customer vehicle service and deliveries while resolving scheduling and customer concerns.
United StatesWhat I'm looking for
At Blue Springs Ford, I progressed from porter to Ford Mobile Service Driver through hard work and determination. I coordinate pickup and delivery appointments, transport customers and vehicles safely, and work with dispatchers on accurate scheduling.
I handle customer questions and help alleviate issues while keeping appointment information organized and ensuring customers are happy.
Previously, I trained new crew members at Raising Cane's across front- and back-of-house customer service after being promoted from crew member to Certified Trainer.
My experience at Tacos 4 Life, QuikTrip, and Hawaiian Bros includes customer service, cashiering, food preparation, stocking, sanitation, cleaning, and maintaining smooth daily operations. I bring problem-solving, attention to detail, communication, and teamwork to both independent and team-oriented work.
Experience
Work history, roles, and key accomplishments
Ford Mobile Service Driver
Blue Springs Ford
May 2023 - Present (3 years 4 months)
Promoted from porter to mobile service driver. Set up pick-up and delivery appointments, ensured safe and efficient transportation of customers and vehicles, handled customer questions, and collaborated with dispatchers for accurate scheduling.
Education
Degrees, certifications, and relevant coursework
Blue Springs High School
High School Diploma, General Studies
2019 -
Pursuing upper secondary education at Blue Springs High School.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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