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Shawad Babar User

@shawadbabaruser

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Communications and operations leader driving employee engagement and strategic messaging.

Pakistan

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What I'm looking for

I seek a communications role where I can lead internal engagement, support leadership messaging, and drive measurable culture and reputation outcomes.

I am a communications and operations professional with over 10 years of experience across corporate communication, internal engagement, customer relations, and compliance. I specialize in crafting clear, impactful messaging that aligns employees and supports executive leadership.

I have led internal campaigns that improved employee participation by 25% and regularly draft and proofread speeches, newsletters, and communication templates for senior management. I collaborate closely with PR, design, HR, and operations to ensure consistent storytelling across channels.

My background spans HR communication, compliance support, event coordination, and digital content development, and I’ve supported communication during audits and policy rollouts. I’m skilled with Microsoft Office, Google Workspace, Canva, Bitrix24, BambooHR, and Odoo.

I deliver reliable cross-functional coordination, crisis communication assistance, and reporting for leadership review, and I bring a pragmatic, stakeholder-focused approach to strengthening organizational reputation and alignment.

Experience

Work history, roles, and key accomplishments

Assistant Manager

ACE Money Transfer

Oct 2024 - Sep 2025 (11 months)

Supported leadership communication by drafting internal memos, policy announcements, and newsletters while managing cross-departmental coordination for employee engagement campaigns and producing reports for senior management.

Employee Engagement Report Writing Newsletter Production Cross Functional Collaboration Microsoft Office

HR Manager

31 Green IT (Pvt) Ltd.

Aug 2022 - Sep 2024 (2 years 1 month)

Led internal communication campaigns to strengthen culture and performance alignment, partnered with media and digital teams to enhance employer branding, and supported event planning and CSR initiatives through strategic messaging.

Internal Communications Employer Branding Event Coordination CSR Content Development Google Workspace Canva

Assistant Manager HR

SDS IT (PayActiv)

Jul 2021 - Apr 2022 (9 months)

Assisted communication rollouts for HR policy and process updates, developed training content and leadership messages, and managed presentation materials and content briefs for executive communication.

Executive Communication Presentation Design Content Briefing BambooHR Odoo

Senior Technical Support Executive

AtTech

Jan 2020 - Jul 2021 (1 year 6 months)

Maintained client communications to provide timely updates on technical issues, created process guides and templates that improved response efficiency, and collaborated with teams to monitor customer sentiment and engagement metrics.

Client Communication Technical Support Templates Escalation Management

Assistant Manager Compliance

IGate Technologies

Jun 2017 - Jan 2020 (2 years 7 months)

Supported corporate communication during compliance audits and policy implementations, developed internal reports and process documentation, and assisted leadership with external communications for client compliance updates.

Audit Support Report Writing Client Communication Policy Implementation

HR & Operations Executive

AIT Services

Jul 2015 - Jun 2017 (1 year 11 months)

Facilitated internal communication between HR and operations to improve coordination and managed employee events and engagement sessions with associated communication materials.

Employee Engagement Internal Communications Event Management HR Operations Bitrix24

Education

Degrees, certifications, and relevant coursework

Foundation University

Bachelor of Business Administration, Business Administration

2011 - 2015

Grade: CGPA: 3.61

Completed a Bachelor of Business Administration with a strong academic record (CGPA 3.61) focusing on business fundamentals and management coursework.