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Shavell Santacruze

@shavellsantacruze

I streamline executive operations and coordinate projects to improve compliance and outcomes.

United States
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What I'm looking for

I’m looking for an operations role where I can coordinate complex initiatives for executives, streamline daily workflows, manage budgets/procurement, and strengthen compliance through clear SOPs, strong stakeholder communication, and data-informed improvements.

I’m a purposeful operations and administrative professional with over 15 years of experience supporting executives, leadership teams, vendors, and cross-functional departments in demanding environments. I lead project coordination, budget oversight, procurement, and process improvement—keeping daily execution streamlined, accountable, and compliant. I’m recognized for managing complex initiatives while building strong stakeholder relationships.

Across New Orleans International Airport, Tulane University School of Medicine, Public Storage, and KIPP/charter school settings, I’ve provided high-level executive support, handled complex travel logistics and calendar coordination, and supported confidential institutional initiatives. I also bring data-driven change management and analysis to operations—translating performance and enrollment data into actionable recommendations, standard operating procedures (SOPs), training documentation, and operational readiness updates.

Experience

Work history, roles, and key accomplishments

KIPP New Orleans Schools logoKS
Current

Lead Teacher

Jan 2019 - Present (7 years 6 months)

Change Management & Implementation: Spearheaded data-driven educational initiatives and curriculum process changes, seamlessly aligning daily classroom operations with broader institutional objectives and strict accountability frameworks.

Data Analysis & Reporting: Evaluated complex student performance datasets to conduct comprehensive root-cause analysis, translating findings into strategic reco

New Orleans International Airport logoNA
Current

Executive Administrator

Provided administrative support and operational coordination for commercial leases, airport concessions, and departmental programs.

KIPP New Orleans Schools logoKS
Current

Secondary School Teacher

Manage daily classroom operations, student records, and stakeholder communications in a high-accountability environment.

Analyze student performance data to develop targeted academic interventions and improve educational outcomes.

Collaborate closely with school leadership, faculty, and families to align classroom goals with broader institutional objectives.

Balance multiple competing prioritie

KIPP New Orleans Schools logoKS

Office Manager

Jan 2014 - Jan 2019 (5 years)

Directed daily administrative and building operations, serving as the pivotal point of contact for families, staff, and external vendors.

Led school-wide operational projects, facility upgrades, and logistical initiatives to ensure seamless on-campus execution.

Managed operational budgets, coordinated procurement and purchasing workflows, and managed financial reconciliations.

Supervised facili

Algiers Charter Schools Association logoAA

Data Manager

Jan 2013 - Jan 2014 (1 year)

Managed student enrollment pipelines, attendance records, and scheduling systems while ensuring total data integrity.

Extracted and analyzed system data to provide school leadership with actionable insights for strategic decision-making.

Audited student databases regularly to identify and resolve discrepancies across multiple reporting platforms.

Algiers Charter Schools Association logoAA

Administrative Manager

Jan 2012 - Jan 2013 (1 year)

Supported the executive leadership team by managing front-office workflows, calendar scheduling, and professional correspondence.

Assisted with internal HR tasks, including payroll tracking, attendance monitoring, and new-hire onboarding support.

Created and maintained organized physical and digital filing systems to optimize information retrieval.

Education

Degrees, certifications, and relevant coursework

LO

Loyola University New Orleans

Bachelor of Criminal Justice

Tech stack

Software and tools used professionally

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