Shaun Hudnall
@shaunhudnall
Customer Success leader designing onboarding and wellness programs that drive adoption, retention, and revenue growth.
What I'm looking for
I help corporate and healthcare clients launch employee wellness programs with measurable participation, assessment completion, engagement, and outcome data—most recently partnering with account managers at Jackson Healthcare.
At Tempo, I owned end-to-end onboarding for 500+ active accounts, building repeatable implementation workflows and AI-assisted processes that reduced manual work, improved consistency, and sped up time-to-value.
As a Customer Success Manager at Katalyst, I managed post-sale success for 4,000+ SaaS accounts and supported portfolio revenue growth by combining proactive value realization, account expansion, and data-driven retention strategies.
Before that, I grew corporate wellness accounts and led program implementations at Children’s Healthcare of Atlanta, and I’ve also worked directly with clients as a Personal Trainer—designing training and wellness plans using BMI/InBody assessments.
Experience
Work history, roles, and key accomplishments
Fitness & Wellness Consultant
Jackson Healthcare
Mar 2025 - Present (1 year 5 months)
Partner with corporate account managers to design and implement employee wellness programs across multi-site healthcare clients.
Onboarding Specialist & Fitness Program Consultant
Tempo
Aug 2022 - Nov 2025 (3 years 3 months)
Owned end-to-end onboarding for 500+ active accounts, building repeatable implementation workflows and AI-assisted processes.
Customer Success Manager
Katalyst
May 2023 - Apr 2024 (11 months)
Managed post-sale success for 4,000+ SaaS accounts and helped grow portfolio revenue to $5M in 2023.
Personal Trainer
Bodyplex Fitness
Mar 2019 - Oct 2023 (4 years 7 months)
Designed individualized training and wellness programs using BMI/InBody assessments and progress tracking.
Account Manager / Health & Wellness Coach
Children's Healthcare of Atlanta
Mar 2020 - Aug 2022 (2 years 5 months)
Managed and grew corporate wellness accounts within a major healthcare system, combining coaching, account strategy, and stakeholder management.
Account Manager
Connections Inc.
Apr 2015 - Jun 2019 (4 years 2 months)
Managed 25+ accounts and led a sales team, expanding territory and client volume through structured account development.
Education
Degrees, certifications, and relevant coursework
ISSA
Certification, Personal Training
Certified Personal Trainer (CPT) certification from ISSA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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