Skip to main content
Shaun HudnallSH
Open to opportunities

Shaun Hudnall

@shaunhudnall

Customer Success leader designing onboarding and wellness programs that drive adoption, retention, and revenue growth.

United States
Message

What I'm looking for

I’m looking for a role where I can own onboarding and customer success programs end-to-end—driving adoption, retention, and measurable ROI with scalable workflows and AI-assisted processes.

I help corporate and healthcare clients launch employee wellness programs with measurable participation, assessment completion, engagement, and outcome data—most recently partnering with account managers at Jackson Healthcare.

At Tempo, I owned end-to-end onboarding for 500+ active accounts, building repeatable implementation workflows and AI-assisted processes that reduced manual work, improved consistency, and sped up time-to-value.

As a Customer Success Manager at Katalyst, I managed post-sale success for 4,000+ SaaS accounts and supported portfolio revenue growth by combining proactive value realization, account expansion, and data-driven retention strategies.

Before that, I grew corporate wellness accounts and led program implementations at Children’s Healthcare of Atlanta, and I’ve also worked directly with clients as a Personal Trainer—designing training and wellness plans using BMI/InBody assessments.

Experience

Work history, roles, and key accomplishments

JH
Current

Fitness & Wellness Consultant

Jackson Healthcare

Mar 2025 - Present (1 year 5 months)

Partner with corporate account managers to design and implement employee wellness programs across multi-site healthcare clients.

TE

Onboarding Specialist & Fitness Program Consultant

Tempo

Aug 2022 - Nov 2025 (3 years 3 months)

Owned end-to-end onboarding for 500+ active accounts, building repeatable implementation workflows and AI-assisted processes.

Education

Degrees, certifications, and relevant coursework

ISSA logoIS

ISSA

Certification, Personal Training

Certified Personal Trainer (CPT) certification from ISSA.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan