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Sharon Fuqua

@sharonfuqua

Detail-oriented accounts payable specialist with strong organizational skills.

United States

What I'm looking for

I am looking for a role that values process improvement and teamwork, where I can leverage my skills in accounts payable and customer service.

I am an experienced Channel Support Specialist with a strong background in accounts payable and customer service. Over the years, I have honed my skills in invoice processing, account reconciliation, and vendor communications, ensuring that financial operations run smoothly and efficiently. My role at Cummins Sales & Service has allowed me to manage dealer access, oversee billing accuracy, and support dealer training programs, which has significantly improved customer satisfaction.

Prior to my current position, I worked as an Accounts Payable Clerk, where I was responsible for processing invoices, reconciling vendor statements, and resolving payment discrepancies. My attention to detail and commitment to process improvement have enabled me to identify inefficiencies and implement solutions that enhance workflow. I thrive in both independent and team settings, always striving to contribute positively to my workplace.

Experience

Work history, roles, and key accomplishments

CS
Current

Channel Support Specialist

Cummins Sales & Service

Feb 2019 - Present (6 years 4 months)

Maintained existing customer profiles in the WWSPS database and managed dealer access for various Cummins Databases. Responsible for reconciling reports to ensure proper customer billing and accurate inventory levels, while also overseeing IAM administration for dealer and user access, troubleshooting issues, and supporting dealer training programs.

RS

Accounts Payable Clerk

Robert Half Staffing

Oct 2017 - Feb 2019 (1 year 4 months)

Processed invoices for payment, reconciled vendor statements, and resolved payment discrepancies, including managing Telamon coding and sending weekly reports. Handled batching, coding, and processing of freight/serialized invoices, coordinating with vendors regarding past-due invoices and processing quick checks as needed.

Education

Degrees, certifications, and relevant coursework

TC

Tarrant County College

Associate of Arts, General Studies

Undertook general studies at Tarrant County College. Focused on foundational coursework to build a broad academic background.

EC

El Camino College

Associate of Arts, General Studies

Completed general education requirements at El Camino College. Gained foundational knowledge across various disciplines.

Tech stack

Software and tools used professionally

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Sharon Fuqua - Channel Support Specialist - Cummins Sales & Service | Himalayas