Sharmeen Akhter

Led organization-wide process implementation and developed a comprehensive business framework, driving efficiency and measurable improvements. Delivered 40+ successful projects, including 10 mobile app initiatives, and spearheaded a strategic three-year roadmap for market expansion.

Managed cross-functional teams and directed critical project management tools, methodologies, and success metrics. Oversaw project scope, budget, and timelines, leading a 35-person team to deliver 10+ major projects.

Managed cross-functional teams to lead projects and achieve a 300% increase in user engagement. Oversaw 30+ team members and led strategic initiatives for product development.

Spearheaded implementation of new product strategies, increasing loan recovery rate by 45% and enhancing user engagement with a 20% increase in monthly active users. Led a cross-functional team of 24 members.

Achieved 10% year-over-year revenue growth and contributed to a significant increase in active monthly users, with over 100,000 orders handled efficiently. Led a team of 30+ members to implement product strategies.

Assisted in project management activities, supporting the successful delivery of projects.

Performed business analysis duties, contributing to project success.

Completed an internship, gaining practical experience in banking operations.

Certification from SISA, completed in 2019.

Training of Project Risk Management from DaySpring Limited, completed in 2017.

ATM CMMi Dev 1.3 certification from KPMG India, obtained in 2014.

Bachelor's Degree of Business Administration from IBA, Jahangirnagar University, completed in 2010.

Agile Certified Practitioner Training (PMI-ACP) from PMAspire.

Project Management Professional (PMP)® certification from the Project Management Institute, obtained in 2017.

Scrum Master Certified (SMC) from SCRUMstudy, obtained in 2016.

Master's Degree of Business Administration with a focus on Marketing from Daffodil International University, completed in 2013.