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Sharif Hossain

@sharifhossain

Customer service & social media specialist skilled in support, ads, and communication—helping brands grow with care & strategy

Bangladesh

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What I'm looking for

Looking for opportunities in Recruitment, HR, Operations, or entry-level Social Media Marketing, where I can combine my experience in hiring and healthcare billing with my interest in digital marketing, SEO, and customer service to grow and deliver impactful results

Results-driven professional with experience in Recruitment & Talent Acquisition, Healthcare Billing, and Customer Support. Proven ability to source and hire top talent, manage full-cycle recruitment, and optimize hiring processes. Strong background in U.S. healthcare billing systems, insurance verification, and claims management. Skilled in communication, operations, and building efficient workflows. Seeking opportunities in Recruitment, HR, or Operations where I can deliver measurable impact.

Experience

Work history, roles, and key accomplishments

Current

Recruitment Coordinator

Current

Moonlight

Jan 2026 - Present (4 months)

Managed full-cycle recruitment across legal, social media, customer service, and accounting roles. Sourced candidates via LinkedIn and job boards, screened resumes, coordinated interviews, and maintained strong pipelines. Improved hiring efficiency and reduced time-to-fill through effective communication and streamlined processes.

Recruitment Recruiting

Mental Health Billing Associate

Wellnite Medical Group

Sep 2022 - Dec 2025 (3 years 3 months)

Experienced in using Claim MD, Office Ally, Availity, Airtable, IntakeQ, pVerify, and Stripe. Skilled in sending and tracking claims, verifying patient eligibility, and contacting insurance providers for claim status and non-payment follow-ups. Detail-oriented and efficient in managing medical billing workflows.

Medical Billing Customer Service

Online Chat Support

BitDice (Online Casino)

Nov 2021 - Aug 2022 (9 months)

Experienced in live chat support using Intercom, handling new player inquiries, and offering deposit promotions. Skilled in escalating payment, deposit, and technical issues to second-line support while maintaining coordination between finance and technical teams.

Customer Interaction Via Telephone And Online Chat

Marketing and Sales Executive

iCU Events International Limited

Apr 2017 - Sep 2018 (1 year 5 months)

Experienced in event sponsorship and delegate sales with 60–70 daily cold calls. Skilled in market research, proposal creation, and lead generation via LinkedIn. Proficient in MS Word, Excel, and email marketing (100+ emails daily). Organized events and ran marketing campaigns on Facebook, Twitter, and LinkedIn.

Cold Calling Sales Social Media Marketing

Education

Degrees, certifications, and relevant coursework

Europa-Universität Flensburg

Master of Science & Master of Arts Dual Degree, : European Studies / International Marketing Management

2012 - 2016

Grade: 2.8

Holding dual Master’s degrees through a double degree program in European Studies (MA) from Europa-Universität Flensburg and International Marketing Management from the University of Southern Denmark, Sønderborg — combining expertise in policy, business, and international marketing.

Uttara University

Bachelor of Business Administration, Major in Human Resource Management, Minor in Marketing

2007 - 2011

Grade: 3.4

Earned a Bachelor of Business Administration with a major in Human Resource Management and a minor in Marketing, gaining strong foundations in people management, organizational behavior, and marketing strategy to support effective business operations and growth.