Shannon Thorne
@shannonthorne
Results-driven paralegal and operations professional specializing in title processing and customer relations.
What I'm looking for
I am a results-driven professional with a diverse background in paralegal support, operations, and customer service. I combine legal documentation expertise with hands-on experience in retail and financial office environments to deliver accurate, compliant, and timely results.
My experience includes processing vehicle titles and registrations, preparing legal documents, and supporting attorneys and financial advisors with administrative and compliance tasks. I have a proven track record of improving workflow efficiency, maintaining detailed records, and ensuring adherence to regulatory requirements.
As a leader and team player, I have trained and coached staff, managed daily operations, and supported sales and marketing efforts to enhance client satisfaction and business growth. I prioritize clear communication, problem solving, and client-focused service in every role I take on.
I hold an Associate of Science in Paralegal Studies and am committed to maintaining high standards of accuracy and professionalism while contributing to operational excellence and strong customer experiences.
Experience
Work history, roles, and key accomplishments
Title Clerk
Rob Baker Ford
Nov 2019 - Present (6 years 3 months)
Processed and verified vehicle titles, registrations, and lien releases while maintaining detailed records and coordinating with customers, lenders, and DMV offices to resolve discrepancies.
Team Associate
Costco
Feb 2022 - Aug 2024 (2 years 6 months)
Provided exceptional customer service, operated cash registers, and managed inventory and merchandising to maintain store standards and improve the shopping experience.
Customer Service Specialist
Mark Niemiec State Farm
Apr 2019 - Nov 2019 (7 months)
Provided personalized support for policy inquiries, processed renewals and endorsements, and resolved customer concerns to improve satisfaction and retention.
Administrative Assistant
Trademark Financial Services
Dec 2015 - Mar 2019 (3 years 3 months)
Managed office operations, scheduling, and client records while supporting financial advisors with reporting, paperwork processing, and confidential document handling.
Legal Assistant
Lake Toback Law Office
Dec 2014 - Dec 2015 (1 year)
Prepared legal documents, conducted research, managed case files and scheduling, and coordinated communications with clients and courts to support attorneys' case management.
Education
Degrees, certifications, and relevant coursework
Colorado Technical University
Associate of Science, Paralegal Studies
Completed an Associate of Science in Paralegal Studies focusing on legal documentation, research, and administrative support.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Shannon?
You can contact Shannon and 90k+ other talented remote workers on Himalayas.
Message ShannonFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
