Shanna A Jones

Coordinated secure administration and delivery of medical school examinations, including NBME and ExamSoft assessments. Provided technical and operational support to faculty, course teams, supervisors, and students.

Entered and updated product, inventory, and pricing data, cross-checking records against source documents for accuracy. Assisted with sales and stock reports and resolved invoice and inventory discrepancies.

Supported client-facing cybersecurity projects, collaborating with stakeholders to investigate technical issues and support project delivery. Designed and implemented security logging and monitoring solutions using Splunk and Google Cloud Platform.

Analyzed cyber threats and vulnerabilities, applied open-source intelligence techniques, and developed knowledge of access control, system configuration, and network topology. Created training programs and workshops aligned with organizational cybersecurity goals.

Managed daily household operations including cleaning, organization, meal preparation, laundry, grocery shopping, meal planning, and pantry stock.

Processed POS transactions and payments, balanced cash drawers, and assisted customers with inquiries, price checks, and product locations.

Processed customer transactions, assisted guests with service selections, and took food and beverage orders.

Developed flowcharts, layouts, requirements documentation, and software specifications. Maintained software documentation and followed project standards.

Prepared classrooms, supported group activities and behavior management, and taught Mathematics and English to 50+ students ages 5–15.

Screened calls, prepared timesheets, delivery sheets and invoices, completed basic bookkeeping and banking transactions, and handled incoming and outgoing correspondence.

Currently pursuing a BSc in Computer Science with Accounting, with expected completion of degree requirements in December 2026.

Earned the Security+ (SY0-701) certification in June 2024.

Completed the Cyber Nations Professional Development Certificate of Competence in Cybersecurity Analyst in May 2023.

Completed CAPE qualifications in June 2018, including Communication Studies, Caribbean Studies, Computer Science, Applied Mathematics, and Economics.

Completed CSEC qualifications in June 2016, including Mathematics, English Language, Biology, and Information Technology.

Completed the Professional Development Certificate of Competence in Introduction to Cybersecurity in September 2022.